Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Company: Walmart

Location: Atlanta, GA

Posted Jan 13, 2025

The job description outlines the responsibilities and qualifications for a Logistics Area Manager position at Walmart. The role involves communicating with individuals or groups, driving the business plan, forecasting staffing and performance, preparing reports, ensuring compliance with standards, resolving concerns, supervising associates, overseeing QA guidelines and systems operations, and meeting leadership expectations. The preferred qualifications include experience in financial modeling, inventory management, budgeting, talent development, and specific Walmart logistics systems.

GROCERY-NITE/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 13, 2025

The job description is for a position in a Kroger store, focusing on providing exceptional customer service and maintaining a clean, safe environment. Responsibilities include treating customers and employees fairly, promoting inclusivity, and adhering to company policies. Tasks involve unloading trucks, stocking shelves, and operating pallet-jacks. Kroger, America's largest grocer, emphasizes its commitment to employees' well-being, offering comprehensive benefits such as healthcare, flexible scheduling, emotional support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Smyrna, GA

Posted Jan 13, 2025

The job description outlines the responsibilities of a Grocery Clerk, including providing excellent customer service, maintaining a safe and clean environment, and promoting trust and respect among associates. The company emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The position offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, and tuition reimbursement.

Warehouse Labor - Pallet Sorter

Company: 48forty Solutions

Location: Calhoun, GA

Posted Jan 13, 2025

Relogistics, a leading pallet management services company in North America, is seeking a Pallet Sorter for their Adairsville, GA location. The role involves hand sorting pallets, ensuring safety and cleanliness, and contributing to the success of customer production. The job offers competitive pay, holiday pay, referral bonuses, and long-term career advancement opportunities. Essential requirements include a high school diploma, excellent communication skills, and the ability to work overtime. The work environment involves extreme conditions and repetitive heavy lifting.

Management Assistant - Part Time

Company: CarMax

Location: Carrollton, GA

Posted Jan 13, 2025

This job posting is for a Business Operations Associate at CarMax in Carrollton, Georgia. The role involves coordinating the employment process for job applicants, including scheduling, paperwork, and maintaining applicant files. The associate will also handle new associate orientations, ensuring all documentation is completed accurately and timely. Additional responsibilities include providing customer service, processing paperwork for sales, auctions, and appraisals, managing multiple pay types, and performing clerical tasks. The role requires strong organizational skills, attention to detail, and the ability to multitask in a deadline-oriented environment.

Staff Pharmacist

Company: Walmart

Location: Milledgeville, GA

Posted Jan 13, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology. The pharmacist will understand the business, model proper customer service, and stay updated on community health issues. They will provide comprehensive patient care, ensure compliance, and maintain confidential information. The role also emphasizes leadership, respect for individuals, integrity, service to customers, and striving for excellence.

Retail Merchandising Supervisor

Company: Staples

Location: Peachtree City, GA

Posted Jan 13, 2025

Merchandising & Inventory Supervisors play a central role in helping their store, team, and customers succeed. The position involves merchandising, inventory management, customer service, and leadership. The company offers competitive compensation, benefits, and a fun, team-oriented culture.

Apprentice Geolocation Operator - Passive

Company: Leidos

Location: Augusta, GA

Posted Jan 13, 2025

Leidos is recruiting for Apprentice Geolocation Operators in Augusta, GA. The role involves operational support, signal detection, and geolocation tasks. Candidates must have a TS/SCI clearance, operational experience in RF collection or Direction-Finding, and complete a Passive Geolocation certification program. Preferred qualifications include a degree, linguistic skills, and experience with T/FDOA operations. The pay range is $57,850.00 - $104,575.00.

Okta Engineer Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 13, 2025

Test Lead - Mobile Tester (iOS and Android)

Company: Capgemini

Location: Dublin, GA

Posted Jan 13, 2025

Capgemini is seeking a QA engineer with 7+ years of software engineering experience, specifically in testing Web Apps or Native Mobile Apps (iOS and Android) using Selenium/Appium with Java. The role involves understanding and gathering requirements, creating test cases, developing and executing test scripts in various environments, bug reporting, defect triage, and integrating scripts with CI/CD pipelines. Proficiency in Java programming and excellent communication skills are required. Additional skills like experience with version control (GIT), CI/CD Tools (Jenkins), and Agile Management Tools (JIRA) are beneficial. Capgemini offers comprehensive benefits including flexible work, healthcare, financial well-being programs, paid time off, parental leave, and more.

Lead - Weekend Day Shift

Company: GXO

Location: College Park, GA

Posted Jan 13, 2025

GXO is looking for talented individuals to join their team as a Lead in the warehouse. The role involves overseeing operational processes, training and coaching employees, and providing exceptional customer service. GXO offers competitive compensation and a generous benefits package, including full health insurance and 401(k) plans.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Monroe, GA

Posted Jan 13, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as positive, with a focus on embracing change and encouraging each other. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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