Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

General Manager

Company: Cummins

Location: Albany, GA

Posted Jan 13, 2025

This job description outlines the role of a Branch Manager, emphasizing strategic planning, market growth, customer satisfaction, operational efficiency, compliance, employee development, and cross-functional understanding. It details required qualifications and responsibilities for the position.

Delinea PAM Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 13, 2025

Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) offers an excellent opportunity for cyber professionals to elevate their careers. The team advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. They utilize cutting-edge cyber security tools and provide opportunities for accelerated growth. Key responsibilities include utilizing IAM programs, collaborating with stakeholders, providing expertise in Identity and Access Management, driving organizational change management, and overseeing privileged access management. The ideal candidate should have a Bachelor's degree, 5+ years of experience in IAM, and Delinea PAM experience. Preferred qualifications include professional services or federal consulting experience, identity analytics experience, and relevant certifications.

Merchandise Controller | Evening Shift

Company: The TJX Companies, Inc.

Location: Decatur, GA

Posted Jan 13, 2025

Marshalls, a retail store, is seeking a Merchandise Controller for its Evening/C-Shift at the Atlanta Distribution Center. The role involves acting as a liaison between distribution centers and the Home Office Merchandising Department, ensuring merchandise meets company standards for fashion, quality, and brand. Responsibilities include inspecting merchandise, addressing vendor compliance issues, and maintaining effective relationships with associates and management. The company emphasizes a culture of discovery, change, and collaboration, offering a pay range of $22-$26.90 per hour.

Department Manager - Perimeter Mall

Company: H&M

Location: Roswell, GA

Posted Jan 13, 2025

H&M is currently hiring for an Assistant Manager position, also known as a Department Manager. The role involves supporting sales and profit goals, delivering the best customer experience, managing a team, and ensuring H&M standards are met. Key responsibilities include analyzing sales and profit KPIs, managing team performance, and maintaining store operations. The ideal candidate is inclusive, positive, creative, and has customer service experience. Benefits include a 25% staff discount, health coverage, and a comprehensive benefit package.

Retail -Merchandise Associate

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Jan 13, 2025

Marshalls is seeking a customer service-oriented individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operational standards. The company culture encourages discovery, change, and mutual support. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Bartender Non-Tipped

Company: Sodexo

Location: Atlanta, GA

Posted Jan 13, 2025

SodexoMagic is seeking a full-time Bartender Non-Tipped for their American Express Lounge in Atlanta. The role involves providing exceptional customer service, mixing and serving drinks, maintaining a clean bar area, and recording sales. The company values teamwork, reliability, and a safe working environment. SodexoMagic offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, and a 401k. The company is a certified minority business delivering food and facilities management services to various institutions.

Sr. Director, AML/CTF and Sanctions Compliance

Company: Visa

Location: Atlanta, GA

Posted Jan 13, 2025

Visa Global Services Inc. (VGSI) is seeking a seasoned professional with extensive experience in Financial Crime Prevention within the financial services industry. The role involves designing and managing BSA & AML and sanctions risk strategies, partnering with cross-functional teams, executing monitoring rules, and managing a team responsible for daily compliance operations. The ideal candidate should possess strong knowledge of global financial crime regulations, deep expertise in one or more jurisdictions, and experience in designing effective financial crime control frameworks. The position is a hybrid role, requiring the incumbent to work from the office 2-3 set days a week. The estimated salary range is between 170,000 to 233,000 USD per year.

Associate, Client Contracting

Company: BlackRock

Location: Atlanta, GA

Posted Jan 13, 2025

The Contracting team at BlackRock's Client Experience Delivery is responsible for drafting investment agreements, negotiating with clients, and collaborating with internal stakeholders. The role involves driving the contracting process, managing client expectations, ensuring compliance, identifying issues, and supporting the sales team. The ideal candidate should have a proven track record in drafting and negotiating legal contracts, prior investment management experience, and a Juris Doctor degree.

(USA) Food and Consumables Coach (Non-Complex) - WM

Company: Walmart

Location: Swainsboro, GA

Posted Jan 13, 2025

The role involves leading and developing teams, providing feedback, communicating with associates, driving financial performance, ensuring customer satisfaction, supervising and mentoring associates, ensuring compliance with company policies, and valuing diversity and integrity. The position requires at least 2 years of college, retail experience, or general work experience with supervisory experience. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising 5 or more direct reports.

PRN Clinical Dietitian - CNSC required

Company: Aramark

Location: Albany, GA

Posted Jan 13, 2025

The Consulting Dietitian role at Aramark involves providing comprehensive nutrition care to patients, ensuring their nutritional needs are met and all documentation is accurate. Responsibilities include conducting patient nutrition assessments, planning and implementing nutrition interventions, and providing counseling to individuals and groups. The role requires at least 3-5 years of relevant experience and a bachelor's degree in a related field. Aramark values equal employment opportunity and strives to develop employees' talents and fuel their passions.

STS CVT Engineer

Company: Leidos

Location: Augusta, GA

Posted Jan 13, 2025

Leidos is seeking a STS CVT Engineer for the Program Manager Tactical Networks in Augusta, GA. The role involves identifying and reporting problems, managing systems configurations, and providing technical leadership. Required qualifications include a bachelor's degree in relevant fields and active DoD Secret security clearance. Experience with Systems Engineering processes, Tactical Network systems, and network services is essential. The position offers a pay range of $57,850.00 - $104,575.00.

General Utility Worker

Company: Aramark

Location: Alpharetta, GA

Posted Jan 13, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and adhering to safety policies. Flexible hours, including evenings and weekends, are required. Aramark values employee development and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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