Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Department Coordinator

Company: Essentia Health

Location: Atlanta, GA

Posted Dec 31, 2024

The job description is for an administrative support role in the Orthopedic Surgery department at the Duluth Clinic. The role involves coordinating and scheduling committees, department activities, and other scheduled events. The individual will also prepare reports, meeting minutes, memos, data collection, graphs, and special assignments. The required qualifications include a year of office experience and proficiency in personal computer software systems and applications. The job is full-time with a possible hybrid option.

Consultant, Lead Auditor - ISO Assurance | Atlanta, GA

Company: Coalfire

Location: Atlanta, GA

Posted Dec 31, 2024

Coalfire is a leading cybersecurity firm that helps companies navigate the ever-changing landscape. They offer a wide range of services, including assessments, consulting, and engagement management. The role described in the text is for an Engagement Lead who will work on enhancing customer processes, evaluating technical controls, and identifying improvement opportunities. The company values experience, certifications, and strong communication skills. They offer a flexible work model, support for wellbeing, and competitive perks and benefits.

Process Improvement Manager - Data Analytics

Company: Vanderlande

Location: Atlanta, GA

Posted Dec 31, 2024

The Process Improvement Manager is responsible for describing, implementing, and improving Supply Chain processes using data analytics, digital process automations, and artificial intelligence. The role involves working closely with stakeholders, managing process improvements, performing data analysis, and communicating findings. A Bachelor's degree and intermediate skills in Excel, Python, R, SQL, and PowerBI are required.

Associate Director, SEO

Company: Tombras

Location: Atlanta, GA

Posted Dec 31, 2024

Tombras is seeking an Associate Director of SEO to lead a team of SEO analysts and strategists for national brands. The role involves architecting SEO strategies, conducting business listing SEO audits, and managing tasks and workloads. The company offers a family-oriented environment, unlimited PTO, and a company culture of promotions from within.

Senior Media Strategist (CoxNext)

Company: Cox Enterprises

Location: Atlanta, GA

Posted Dec 31, 2024

The CoxNext Senior Media Strategist will serve as a lead for Google paid search SEM platforms to drive media strategies, run point for strategic presales planning, campaign architecture, onboarding, and post-campaign insights with a focus on top clients. The position will be the main point of contact for specific platforms for the sales team, which includes vendor and sales collaboration. The role provides guidance to 12 media strategists and will provide platform training and updates in the advanced digital marketing landscape to both the media strategy and sales teams.

Senior Financial Functional Consultant - Workday Success Plans, Advisory Consulting

Company: Workday

Location: Atlanta, GA

Posted Dec 31, 2024

Workday is a company that values its people and culture. They focus on putting customers first, driving high levels of customer satisfaction, and helping customers get the most value from their Workday investment. The company offers excellent customer service, supports multiple customers concurrently, and provides system configuration solutions. They look after their people, communities, and the planet while being profitable. The role involves helping customers understand tough concepts, facilitating collaboration on effective solutions, and delivering innovative services.

Structural Engineer (EIT)

Company: Barry-Wehmiller

Location: Atlanta, GA

Posted Dec 30, 2024

The text describes a job description for a Structural Engineer position at Design Group. The company is a fully integrated architecture, engineering, construction, and consulting firm with a focus on helping clients realize their goals in various industries. The Structural Engineer will work with a team of industry experts to solve complex industrial design and EPC projects for clients in the food, beverage, consumer packaged goods, and life sciences sectors. The role requires experience in the analysis and design of structures, with an emphasis on seismic design, and proficiency in structural engineering software. The company offers professional development resources and mentorships to support career growth.

Sr Automation Architect

Company: Onit

Location: Atlanta, GA

Posted Dec 30, 2024

The text describes Onit as a global leader in enterprise workflow solutions for various departments. It highlights Onit's focus on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds. The job description for a Test Automation Architect is also provided, detailing responsibilities, qualifications, and skills required.

Senior Principal Scientist

Company: Alcon

Location: Atlanta, GA

Posted Dec 31, 2024

The text describes a Senior Principal Scientist role at Alcon, a global leader in eye care. The role involves technical leadership, ideation projects, and collaboration with core team members. The candidate should have a background in polymer chemistry, organic chemistry, or chemical engineering. Alcon offers a robust benefits package, flexible time off, and opportunities for career growth. The company is committed to diversity and equal employment opportunities.

Marketing Communications Specialist

Company: Wheels, Inc.

Location: Atlanta, GA

Posted Dec 31, 2024

The Marketing Communications Specialist role at Wheels is a full-time position based in either Des Plaines, IL or Alpharetta, GA. The individual will be responsible for writing, scheduling, and sending external change management communications through various channels while ensuring all messages align with the overall Wheels communication strategy. The role requires strong communication skills, graphic design skills, and a passion for innovative and integrated communication. The individual must be self-sufficient in content creation, including gathering information, researching, writing, editing, and seeking approval from business leaders. They must also be organized and able to manage multiple communication projects or requests in accordance with the overall mass comms schedule and request-to-fulfillment processes. The role involves supporting internal communications and human resource teams by collaborating on internal awareness of mass external messages. The job description may change at any time with or without notice.

Social Media Manager & Marketing Assistant

Company: Arden's Garden

Location: Atlanta, GA

Posted Dec 30, 2024

This job posting is for a Social Media and Marketing Guru position at a juice company. The role involves managing social media platforms, an influencer program, marketing campaigns, graphic design, cross-functional collaboration, and general marketing administration. Previous experience in social media content creation and platform management is required.

B2B Sales Representative

Company: United Gaming, LLC.

Location: Atlanta, GA

Posted Dec 30, 2024

The text is a job posting for a B2B Sales Rep position at United Gaming, a leading Coin Operated Amusement Machine company in Georgia. The company is experiencing explosive historic year-over-year growth and is seeking driven and charismatic individuals to join their Business to Business Sales team. The job offers a generous base salary, comprehensive benefits package, rewarding bonus structure, ongoing training, and a collaborative team environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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