Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Columbus, GA

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to enhancing human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Dec 21, 2024

Kroger is seeking a Cashier/Checker to provide exceptional customer service and maintain a safe environment. The ideal candidate will have customer service experience, effective communication skills, and knowledge of basic math. They must be able to work in a fast-paced environment and adhere to company policies and procedures.

Bakery/Deli Clerk

Company: Kroger

Location: Conyers, GA

Posted Dec 21, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on customer service, product preparation, and maintaining a clean, safe environment. Responsibilities include preparing items, offering samples, informing customers of specials, and ensuring product freshness. The role requires knowledge of food safety regulations and promoting a positive, respectful atmosphere. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit.

Customer & Partner Solutions Engineer, 3P Google Identity

Company: Google

Location: Atlanta, GA

Posted Dec 21, 2024

Google's gTech Users and Products (gUP) team is seeking a Customer and Partner Solutions Engineer. The role involves advocating for Google's users, creating trusted experiences, and collaborating with internal and external stakeholders. Key responsibilities include investigating technical solutions for life-cycle events, authoring integration documentation, managing stakeholder expectations, and developing subject matter expertise in the identity space. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, experience with client-side web technologies, and coding proficiency in one or more programming languages. A Master's degree in a related field and experience in analytical roles are preferred. Google offers a competitive salary range of $94,500-$139,000 + bonus + equity + benefits.

Retail Engagement Coordinator

Company: The TJX Companies, Inc.

Location: Warner Robins, GA

Posted Dec 21, 2024

HomeGoods is looking for a sales floor associate to promote a highly-satisfied customer experience, drive customer loyalty, and contribute to the growth of their career. The ideal candidate will have excellent interpersonal skills, exceptional customer service skills, and be able to work in a fast-paced environment.

Grocery Clerk

Company: Kroger

Location: Norcross, GA

Posted Dec 21, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves providing excellent customer service, assisting in meeting sales and profit goals, maintaining a clean and safe environment, and adhering to food safety regulations. Responsibilities include helping customers discover new products, informing them of specials, checking product freshness, and stocking and inventorying merchandise. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, and offers growth opportunities for caring, purpose-driven individuals.

Supervisory Emergency Management Specialist (DIBD) (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Atlanta, Georgia Atlanta, Georgia

Posted Dec 21, 2024

The text describes a job opening for a Supervisory Emergency Management Specialist (DIBD) (Recovery) position at the IC-13 level. The role involves supervising high-performing teams, assigning work, setting performance goals, and providing guidance. The candidate must be a U.S. citizen, pass a background investigation, and be able to deploy for extended periods. One year of specialized experience equivalent to at least the IC-12 level is required, including drafting regulations, ensuring legal citations, and managing a diverse workforce.

Patient Care Technician(PCT)

Company: DaVita

Location: Savannah, GA

Posted Dec 21, 2024

DaVita, an Italian term for 'giving life', is seeking a Patient Care Technician (PCT) for an outpatient dialysis center in Savannah, Georgia. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. No dialysis experience is required, and DaVita offers comprehensive training, clear career advancement paths, and a supportive team environment. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours on feet.

Human Resources Specialist

Company: Judicial Branch - U.S. Courts

Location: Atlanta, Georgia Atlanta, Georgia

Posted Dec 21, 2024

The Human Resources Specialist role involves administrative and technical support for human resources programs, personnel transactions, and training activities. The position requires at least four years of specialized experience in various HR management areas. A bachelor's degree is preferred along with knowledge of federal HR systems and benefits programs. Experience in a legal or court environment is desirable. The role demands strong integrity, ethics, confidentiality, professionalism, flexibility, and excellent communication skills. Proficiency in Microsoft Office Suite and ability to manage multiple tasks are essential. The position is 'at-will' and does not have an education qualification requirement.

Administrative Assistant/Meeting and Event Coordinator

Company: Judicial Branch - U.S. Courts

Location: Atlanta, Georgia Atlanta, Georgia

Posted Dec 21, 2024

The Administrative Assistant/Meeting and Event Coordinator role involves assisting in planning, organizing, and implementing Eleventh Circuit meetings, conferences, and events. Applicants must be US citizens or eligible for federal employment, undergoing a background check. Required qualifications include one year of specialized clerical or administrative experience. Preferred qualifications include an undergraduate degree, more than two years of specialized experience, government administrative experience, and experience in a federal court or legal environment. The role demands professionalism, confidentiality, and strong interpersonal skills. Duties include data entry, using Microsoft Office 365, and occasional travel.

STARBUCKS/BARISTA

Company: Kroger

Location: Savannah, GA

Posted Dec 21, 2024

The job description outlines responsibilities for providing exceptional customer service in a safe and clean environment. Key tasks include answering customer questions, collaborating with team members, preparing beverages and food items according to standards, maintaining product quality, ensuring safety and food safety regulations, and handling conflicts in a nonconfrontational manner. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include excellent customer service skills, and the company offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Dec 21, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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