Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Category Analyst - Nicotine

Company: Buc-ee's

Location: Austin, TX

Posted Oct 02, 2025

Use data sources to develop regular and ad hoc reports to include out of stock, opportunity gap, SKU rationalization, plan-o-gram analysis, promotion analysis,…

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2nd Shift Wood Worker

Company: Becker Wright Consultants

Location: Austin, TX

Posted Oct 02, 2025

Use hand tools and power tools effectively to cut, shape, and assemble wood materials. Read and interpret blueprints and technical drawings to understand…

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HVAC Selling Technician

Company: AC Pros

Location: Dallas, TX

Posted Oct 02, 2025

Valid driver's license with a clean driving record. Provide excellent customer service by addressing client concerns and answering questions and giving all…

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Clinical Data Analyst - Remote

Company: UnitedHealthcare

Location: Austin, TX

Posted Oct 02, 2025

Evaluate coding against annual technical specification changes and communicate findings to stakeholders during the month of technical specification release.

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Housekeeper - Olympus at Memorial

Company: Olympus Property

Location: Houston, TX

Posted Oct 02, 2025

Freshen vacant apartments, leasing office and common areas. Experience in hotel/restaurant housekeeping, in-home professionally cleaning services, and/or…

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Night Shift Mill Machinist

Company: E.J. Reynolds Company

Location: Alvin, TX

Posted Oct 02, 2025

Translate engineering drawings and requirements into dimensions for production. The CNC Machinist is responsible for basic programming and operation of computer…

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HVAC Lead Technician

Company: CG Heating and Cooling

Location: San Antonio, TX

Posted Oct 02, 2025

Valid driver's license and clean driving record. Paid field training and certification opportunities. Company-provided tools and vehicle for daily field work.

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Licensed Pharmacist Overnight

Company: SPECIALTY RX OF CENTRAL TEXAS LLC

Location: Austin, TX

Posted Oct 02, 2025

Maintain customers’ database to include medical history, clinical, laboratory data, etc. Maintain proper security conditions for medications.

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Staff Accountant

Company: Addison Group

Location: Houston, TX

Posted Oct 02, 2025

Bachelor's degree in Accounting, Finance, or a related field required. Reconcile bank accounts, credit card statements, and balance sheet accounts.

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Property Accountant

Company: Addison Group

Location: Houston, TX

Posted Oct 02, 2025

Assist in the preparation of annual budgets and variance analysis. Recommend and help implement process improvements for efficiency and accuracy.

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Senior Embedded Hardware Design Engineer

Company: Applied Concepts

Location: Richardson, TX

Posted Oct 02, 2025

Provide technical leadership to the project team, driving technology implementation while ensuring high level objectives and milestones are met.

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Project Manager Logistics

Company: DAVACO

Location: Irving, TX

Posted Oct 02, 2025

Identify potential risks and challenges in logistics operations and develop mitigation strategies to minimize disruptions.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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