Strong Customer Service Skills Jobs in Austin, TX

124,722 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Unarmed Retail Security Officer

Company: Marksman Security LLC

Location: San Antonio, TX

Posted Oct 02, 2025

Patrol the interior and exterior of the property and several buildings to observe and identify potential safety risks, security risks and undesirable conditions…

MDU Project Director (Telecom/Fiber)

Company: TAK Broadband

Location: Houston, TX

Posted Oct 02, 2025

Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving. 401(k) with Company Match!

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Coppell, TX

Posted Oct 02, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

AFIPPS FM Functional Lead

Company: Kearney & Company

Location: San Antonio, TX

Posted Oct 02, 2025

Bachelor’s degree in a relevant field. Provide advanced functional troubleshooting for complex production issues; perform data forensics, table-level analysis,…

Staff Accountant

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted Oct 02, 2025

Ensure accurate and timely filing of state taxes. Initiate and manage daily bank transactions, including wire transfers, ACH payments, and internal account…

Bulk Driver - CDL A- Northpoint- Days

Company: Coca-Cola Southwest Beverages

Location: Houston, TX

Posted Oct 02, 2025

Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race,…

Data Scientist - Energy Division

Company: Colonial Group, Inc.

Location: Houston, TX

Posted Oct 02, 2025

Bachelor’s or Masters Degrees in Data Science, Statistics, Computer Science, or a related field. Implement data science solutions in cloud or on-prem…

Machine Operator (Responder 4)

Company: Reynolds Consumer Products LLC

Location: Carrollton, TX

Posted Oct 02, 2025

As a Machine Operator Responder, you will be responsible for troubleshooting and maintaining continuously running manufacturing lines.

Welder

Company: OnePointe Solutions LLC

Location: Elgin, TX

Posted Oct 02, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models, and blueprints.

Cabinet Field Service Manager

Company: Wisenbaker Builder Services, Inc.

Location: Schertz, TX

Posted Oct 02, 2025

As a Field Service Manager, you’ll be trusted to deliver flawless adjustments, solve problems in the field, and make the new homeowners smile when they see…

Digital Application Engineer (7670)

Company: Advantest

Location: Austin, TX

Posted Oct 02, 2025

Understanding of quality metrics in test methods and data analysis tools like CP, CPK. Clearly communicate Advantest's strengths, solutions, and roadmap…

Sous Chef

Company: Tradition Senior Living

Location: Dallas, TX

Posted Oct 02, 2025

The Sous Chef will also be responsible for managing the kitchen staff, ensuring that all food is prepared in a timely manner, and maintaining a clean and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages