Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cyber Security Analyst/ Auditor

Company: State of Texas

Location: Austin, TX

Posted Sep 26, 2025

4+ years – Vendor risk auditing (due diligence, contract compliance, risk assessments). 5+ years – Analytical & investigative skills (gap identification, risk…

Data Analyst III

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Sep 26, 2025

Graduation from an accredited four-year college or university with a bachelor’s degree in social science; business, including accounting and statistics;…

3rd shift Mig Welder

Company: Canadian Executive Search Group Inc.

Location: Dallas, TX

Posted Sep 26, 2025

Must have General knowledge of power & electrical tools. Understands how to safely operate powered hand tools. Ability to read drawings and blueprints.

Construction Framer

Company: Bay Area Landscape Materials

Location: San Antonio, TX

Posted Sep 26, 2025

Utilize hand tools and power tools effectively for various carpentry tasks, including trim carpentry and frame carpentry.

Pharmacist III

Company: Cardinal Health

Location: San Antonio, TX

Posted Sep 26, 2025

Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties,…

Electrical Project Manager

Company: Eco-Staff, LLC

Location: Austin, TX

Posted Sep 26, 2025

We are currently seeking an experienced Project Manager to oversee a variety of electrical projects providing strategic leadership to our field teams.

Concrete Project Manager

Company: Botello Builders Corporation

Location: Houston, TX

Posted Sep 26, 2025

Communication with different personnel within the organization including but not limited to, project managers, estimators, field supervisors, field foremen,…

Lower Elementary Montessori Certified Teacher

Company: The Westwood School

Location: Addison, TX

Posted Sep 26, 2025

As a Lower Elementary Montessori Certified Teacher, you'll have the opportunity to make a meaningful impact on students aged 6 to 9 (1st-3rd grade), guiding…

Information Security Analyst

Company: AVIAT US INC

Location: Austin, TX

Posted Sep 26, 2025

Bachelor’s degree in information technology, Computer Science, Cyber Security, Information Systems, or a related field, or equivalent experience is desirable…

CNC Machinist (Second Shift)

Company: Neuralink

Location: Austin, TX

Posted Sep 26, 2025

Measure and inspect finished parts using precision tools (e.g., calipers, micrometers, coordinate measuring machines), comparing them to blueprints and…

Marketing Production Coordinator (Graphic Designer)

Company: Camden Property Trust

Location: Houston, TX

Posted Sep 26, 2025

The candidate will have the skills required for creation and editing videos, and design of both internal and external campaigns/pieces to include but not…

Culinary Services Coordinator - Arden Courts Austin

Company: Arden Courts

Location: Austin, TX

Posted Sep 26, 2025

As a leader, you are responsible for ensuring delivery of industry-leading services and maintaining high quality standards.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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