Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Client Solutions Director, Robert Half Management Resources - Houston West

Company: Robert Half

Location: Houston, TX

Posted Sep 25, 2025

Identify and discuss future project initiatives with clients, ensure clients' expectations are met and match contractors' skill sets with client engagement…

Customer Service Representative

Company: Confidential

Location: Austin, TX

Posted Sep 25, 2025

As a Customer Service Representative, you’ll manage customer interactions, provide guidance on sales orders for products and services available, and collaborate…

Sign-On Bonus $2,500! - Journeyman Electrician!

Company: Walker Engineering

Location: Irving, TX

Posted Sep 25, 2025

Measures, cuts, bends, threads, assembles, and installs electrical conduit using measuring devices, hand tools, threaders and hand or mechanical benders.

Customer Success Specialist

Company: Atlantic Management Resources, Inc

Location: Dallas, TX

Posted Sep 25, 2025

Valid driver’s license required. You’ll be the bridge between customers and the company—gathering feedback, supporting implementation, and ensuring an…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Sep 25, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Carpenter/Form Setter

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Sep 25, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. You must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Data Science and Analytics Manager

Company: DOT Compliance Group L.L.C.

Location: Bedford, TX

Posted Sep 25, 2025

Bachelor’s degree in data science, statistics, computer science, business analytics, or a related field (Master’s preferred).

Consignment Sales Consultant

Company: Boater's World Marine Centers

Location: Grand Prairie, TX

Posted Sep 25, 2025

Requirements:*Education:* High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field preferred.

Sous Chef-Zanzibar-Austin Marriott Downtown

Company: White Lodging

Location: Austin, TX

Posted Sep 25, 2025

\* Monitor all guest corporate feedback scores and conspire for positive influence on rankings. \* Help organize and execute assigned menu implementation list…

Residential HVAC Service Technician

Company: Team Enoch

Location: Pflugerville, TX

Posted Sep 25, 2025

Valid driver’s license (required). This is a full-time position focused on running independent service calls for residential HVAC systems.

Sign-On Bonus $3,500! Electrical Foremen!

Company: Walker Engineering

Location: Irving, TX

Posted Sep 25, 2025

Responsible for all Walker field trades on an electrical construction crew or project. This position is the first line supervisor with crew level responsibility…

Registered Nurse

Company: Premieant, Inc.

Location: Austin, TX

Posted Sep 25, 2025

Active Registered Nurse (RN) license in Texas. Provide high-quality nursing care in accordance with state and federal standards.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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