Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Analyst Program System 1

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Sep 24, 2025

Bachelor’s degree in information technology, Computer Science, Environmental Science, Accounting, Finance, Business Administration, Economics, Engineering, Math…

$1,000 Sign On Bonus Security Patrol Officer $20 an hour- 3rd Shift Overnight Driving Position- Must Have Clean Driving Record

Company: GuardTexas

Location: Austin, TX

Posted Sep 24, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Unarmed Security Officer North Lamar

Company: ACT Security Group

Location: Austin, TX

Posted Sep 24, 2025

Company paid guard license renewal fees after one year of employment. Guard licensing application & training assistance. Must be at least 18 years old.

Apprentice Electricians

Company: Proman TradesMasters (South)

Location: Houston, TX

Posted Sep 24, 2025

Electrician must have a valid TDLR Electrical license. Must have own tools and reliable transportation. Familiarity with electrical equipment and hand tools.

Lead Data Scientist

Company: Mastercard

Location: Austin, TX

Posted Sep 24, 2025

Guide others to develop sophisticated AI models and engineering solutions (e.g., intelligent agents, recommendation engines, prototypes) utilizing advanced…

Staff Software Engineer

Company: General Motors

Location: Austin, TX

Posted Sep 24, 2025

Bachelor’s degree in computer science or related field, or equivalent professional experience. In this role, you will lead engineering efforts through planning,…

GSOC Supervisor

Company: Securitas

Location: Plano, TX

Posted Sep 24, 2025

May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.

Supervisor Flex

Company: Marksman Security LLC

Location: Richardson, TX

Posted Sep 24, 2025

Certificates, Licenses, Registrations: Valid state Security License via TOPS, driver's license as applicable. Identify all tenants and/or visitors upon arrival.

Construction Crew Leader in Training

Company: Olshan Foundation Solutions

Location: Dallas, TX

Posted Sep 24, 2025

Must have a valid driver's license with a favorable driving record. Job site management: examine and inspect job progress. On-the-job training provided.

Project Manager (US)

Company: Gibson Energy

Location: Houston, TX

Posted Sep 24, 2025

Background checks may include: pre-employment medical and drug & alcohol testing, employment history verification, reference checks, education and/or…

Business Analyst

Company: Five & Done Creative Group

Location: Dallas, TX

Posted Sep 24, 2025

Communicate complex technical concepts to non-technical stakeholders. Translate business requirements into clear and concise functional specifications for…

High School Mathematics Teacher- Part-time /Full Time

Company: AUSTIN PEACE ACADEMY

Location: Austin, TX

Posted Sep 24, 2025

Collaborate with colleagues to enhance teaching methods and share best practices. Proven experience in teaching at the Middle & high school level.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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