Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HOUSEKEEPER (FULL TIME AND PART TIME)

Company: Crothall Healthcare

Location: Humble, TX

Posted Sep 12, 2025

Responds to calls for housekeeping problems, such as spills and broken glasses. Associates may also be eligible for paid and/or unpaid time off benefits in…

Security Guard: Non-Commissioned

Company: GuardTexas

Location: Dallas, TX

Posted Sep 12, 2025

Familiar with placing calls on hold and transferring calls. Write reports of daily activities and irregularities, such as equipment or property damage, theft,…

Data Scientist, Staff

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Sep 12, 2025

Required – Bachelor’s degree in data science, computer science, information systems, engineering, or a closely related field.

RN Internal Medicine Days

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Sep 12, 2025

Specialized field of study should be nursing. Must have BLS certification or get it within 30 days of starting in this role.

Project Designer + Project Manager

Company: Kelle Contine Interior Design

Location: Austin, TX

Posted Sep 12, 2025

Successful experience in all phases of an interior design project, from initial programming and client relations through schematic design/design development,…

PRN Pharmacist - San Antonio

Company: Cantex Continuing Care Network

Location: San Antonio, TX

Posted Sep 12, 2025

Able to use reference tools to evaluate patient care and answer questions posed by customers. Helps supervise professional employees and/or supervisors,…

Data Governance Solutions Architect

Company: Liberty Mutual

Location: Plano, TX

Posted Sep 12, 2025

Create and own the solution architecture for enterprise data governance initiatives; define standards, integration patterns and technical roadmaps for metadata…

Pharmacy Administrative Specialist, Evenings

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Sep 12, 2025

Successful completion of an ASHP-accredited post-graduate year one (PGY1) and year two (PGY2) residency training programs or equivalent professional experience…

Sr. Graphic Designer

Company: BSN Sports

Location: Farmers Branch, TX

Posted Sep 12, 2025

Bachelor’s degree or equivalent in a related field, such as graphic design, computer science, or visual communication. 401(k) plan with company matching.

Housekeeper Lead (Full-Time / Nights)

Company: Texas Health Resources

Location: Dallas, TX

Posted Sep 12, 2025

Perform patient interviews on incoming and discharging patients to inform them of the expectations from the EVS department. Fast-Paced, high-volume department.

Security Patrol Officer (FT)

Company: GuardTexas

Location: Richardson, TX

Posted Sep 12, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Director of Nursing (RN)

Company: CHEYENNE MEDICAL LODGE

Location: Mesquite, TX

Posted Sep 12, 2025

Current and active Registered Nurse (RN) license in Texas (required). Ensure compliance with all state, federal, and accreditation regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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