Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial Plumbers Needed

Company: Chrome Heating, Air Conditioning & Plumbing

Location: Richardson, TX

Posted Sep 10, 2025

Substantially comply with all state, federal and local laws, including regulations for hazardous materials transportation, highway use, and signage.

Temporary Exhibit Craftsperson

Company: rootlab

Location: Houston, TX

Posted Sep 10, 2025

This role requires technical expertise, precision craftsmanship, and clear communication to execute projects in alignment with work orders, drawings, and…

Service Plumber (Austin, TX)

Company: Strada Services LLC

Location: Schertz, TX

Posted Sep 10, 2025

Current driver’s license and clean driving record required. Operate power tools and equipment when installing or repairing plumbing systems.

GenAI Data Scientist

Company: ExxonMobil

Location: Houston, TX

Posted Sep 10, 2025

Build and deploy AI system components (such as chatbots, agents, and other workflow automation components) capable of interacting with diverse data sources and…

Sales Consultant- GMC Buick North

Company: Cavender Auto Group

Location: San Antonio, TX

Posted Sep 10, 2025

Valid driver's license and clean driving record. Work directly with our employees and customers to develop relationships and help to enhance the sales process.

Data Analyst

Company: Meneses Law PLLC

Location: Houston, TX

Posted Sep 10, 2025

Bachelor’s degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. Proficiency in data analysis tools (e.g., Excel, SQL,…

CRM & Marketing Manager

Company: GAC Media LLC

Location: Arlington, TX

Posted Sep 10, 2025

Collaborate, develop, and execute comprehensive direct-to-consumer communication strategies that align with overall brand objectives, driving traffic,…

Graphic Designer--Remote (Temp)

Company: Superior Group of Companies, Inc.

Location: Coppell, TX

Posted Sep 10, 2025

Bachelor’s degree in Graphic Design, Visual Communication, or a related field. 5+ years of professional experience in graphic design, preferably within a…

Cybersecurity Data Scientist

Company: Verizon

Location: Irving, TX

Posted Sep 10, 2025

You will collaborate with a team of ML engineers and cybersecurity experts to design, develop, and deploy models that predict, detect, and mitigate…

Project Superintendent

Company: Brookstone Construction

Location: Houston, TX

Posted Sep 10, 2025

Maintain accurate and timely completion of field paperwork and documentation. Strong knowledge of construction management principles, including scheduling,…

Senior Deploy Software Engineer

Company: General Motors

Location: Austin, TX

Posted Sep 10, 2025

Deployment activities will include gathering high-level requirements from manufacturing plant(s), updating existing software installations and/or configuring…

Production Operator I

Company: Cal-Tex Protective Coatings, Inc.

Location: Schertz, TX

Posted Sep 10, 2025

Demonstrate adherence to standard operating procedures to ensure a safe and quality manufacturing process. The majority of job responsibilities are performed in…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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