Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Chef

Company: Hudson House Lovers

Location: Dallas, TX

Posted Oct 20, 2025

Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions.

COMMERCIAL HVAC & REFRIGERATION SERVICE TECHNICIAN

Company: Silver State Refrigeration & HVAC

Location: Houston, TX

Posted Oct 20, 2025

Driver’s license must be registered in the state that you will be working in. Must own your own tools to perform the job. Install and repair system components.

Software Engineer

Company: Crane Worldwide Logistics LLC

Location: Houston, TX

Posted Oct 20, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related technical field—or equivalent hands-on experience.

Graphic Designer

Company: Futurex

Location: Bulverde, TX

Posted Oct 20, 2025

Develop visually engaging graphics for various purposes, including marketing collateral and assets (datasheets, eBooks, whitepapers, infographics, solution…

SEMI-SKILLED LABORER

Company: City of Houston, TX

Location: Houston, TX

Posted Oct 20, 2025

Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving. No special knowledge of any subject area or technical…

Unarmed Security Officer- Morning Shift

Company: Prosegur

Location: Marion, TX

Posted Oct 20, 2025

Interact with clients, visitors, employees, and the public in a professional manner. You must be able to perform routine foot patrols, moderate lifting, and…

OAG - Enterprise Information Security | Cybersecurity Analyst V | 26-0086

Company: OFFICE OF THE ATTORNEY GENERAL

Location: Austin, TX

Posted Oct 20, 2025

Experience: 10 years of full-time experience working in the following (or closely related) fields: Cybersecurity operations or incident response; threat…

Unarmed Security Officer Mobile Patrol

Company: ACT Security Group

Location: Austin, TX

Posted Oct 20, 2025

Company paid guard license renewal fees after one year of employment. Guard licensing application & training assistance.

Licensed Journeyman Commercial service Electrician

Company: ITG

Location: Austin, TX

Posted Oct 20, 2025

Valid electrician's license or certification as required by state regulations. Familiarity with various hand tools and power tools used in electrical work.

Appeals Pharmacist

Company: UnitedHealthcare

Location: Richardson, TX

Posted Oct 20, 2025

Active, unrestricted Pharmacist license in your state of residence. 1+ years of experience using online clinical references and accessing professional (clinical…

Install Tech - Water Filtration Plumbing AUS

Company: PurAgain Water

Location: Austin, TX

Posted Oct 20, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Security Officer - Class A Downtown Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Oct 20, 2025

Familiar with placing calls on hold and transferring calls. Write reports of daily activities and irregularities, such as equipment or property damage, theft,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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