Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Welder III - Fittings Dept

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Aug 28, 2025

Must be familiar with standard concepts, practices, and procedures within the welding field. There is machinery, moving equipment (cranes, bulldozers, and other…

Customer Service Associate, Electronics

Company: WHSmith North America

Location: San Antonio, TX

Posted Aug 27, 2025

Perform opening/closing duties, including securing cash registers and store security. Communicates customer complaints and inventory concerns to management in a…

Teppan Chef

Company: Benihana - Houston II

Location: Houston, TX

Posted Aug 27, 2025

Primarily works in front of restaurant while cooking and preparing hot meals on hibachi tables directly in front of guests.

Cabinet Installer

Company: Pacific Building Supply

Location: Houston, TX

Posted Aug 27, 2025

*Valid driver’s license*, reliable transportation, and willingness to travel (some overnights). Read basic shop drawings; verify field dimensions; lay out…

Custodial Technician (Evening)

Company: Vogel

Location: Dallas, TX

Posted Aug 28, 2025

Driver’s License: You must possess a valid Class C driver's license. You will also maintain the janitor closet and handle various equipment such as high-speed…

Building Materials Sales Associate

Company: Confidential

Location: Garland, TX

Posted Aug 27, 2025

Answer all calls and assist walk in customers. Sell building materials to our customers from the customer service counter, providing a friendly professional…

Custodial Supervisor (Evening)

Company: Vogel

Location: Dallas, TX

Posted Aug 28, 2025

Driver’s License: You must possess a valid Class C driver’s license. In this role, you’ll play a key part in ensuring that our facilities remain in top…

Full Time - Sales Associate - Building Materials - Closing

Company: Lowe's

Location: Bee Cave, TX

Posted Aug 27, 2025

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by…

RRC - Accountant III

Company: RAILROAD COMMISSION OF TEXAS

Location: Austin, TX

Posted Aug 27, 2025

Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer…

Welder II

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Aug 28, 2025

There is machinery, moving equipment (cranes, bulldozers, and other moving equipment) and electrical hand tools at the job site. Job Types: Full-time, Contract.

Lead Full Stack Apps Developer - Vice President

Company: Citi

Location: Irving, TX

Posted Aug 27, 2025

Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation. Should have working knowledge of CICD tools.

Sous Chef

Company: Vitality Court

Location: Allen, TX

Posted Aug 27, 2025

Knowledge of food safety practices and compliance with state health requirements. Direct daily operations of the kitchen and dining services in the absence of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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