Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Saw Operator

Company: Spectris Staffing Group, LLC

Location: Houston, TX

Posted Aug 27, 2025

The ideal candidate will have a strong mechanical background and experience with various cutting tools and techniques. Must wear PPE through the entire shift.

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Fraud Specialist I Bilingual English and Spanish Required

Company: JPMorganChase

Location: San Antonio, TX

Posted Aug 27, 2025

Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.

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Staff Accountant, Hybrid

Company: LHH

Location: Dallas, TX

Posted Aug 27, 2025

This company offers a hybrid schedule and flex time. Provide accurate and timely information for financial statement production.

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Welder/Fabricator - Per Diem Available!

Company: Craft and Technical Solutions, LLC

Location: Houston, TX

Posted Aug 27, 2025

Fabricate metal structures and components by cutting, shaping, and assembling materials using hand tools, power tools, and welding equipment.

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Executive Chef

Company: Brookdale Senior Living Inc.

Location: Houston, TX

Posted Aug 27, 2025

Maintains kitchen cleanliness and food preparation according to state and local health department code requirements. Provides training for all kitchen staff.

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Tool and Die Maker - Manual Machinist (4992)

Company: BOEING

Location: San Antonio, TX

Posted Aug 27, 2025

Fabricate, repair, and maintain various tools, dies, and fixtures used in the manufacturing process. Collaborate with engineers and other team members to…

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Pharmacist

Company: Southend Pharmacy

Location: Houston, TX

Posted Aug 27, 2025

Engage in research activities to improve compounding techniques, develop new formulations, or investigate emerging therapies. This position is full-time.

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Junior Cloud Engineer

Company: Reynolds and Reynolds

Location: Houston, TX

Posted Aug 27, 2025

Security management for cloud environments. Knowledge of public cloud platforms computer networking. There will be daily tasks for completion and internal…

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Houston Retail Security

Company: Marksman Security

Location: Houston, TX

Posted Aug 27, 2025

State training and licensing assistance may be available for qualified candidates. Some monitor surveillance cameras and alarms from a stationary position,…

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Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Dallas, TX

Posted Aug 27, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. At least 21 years of age.

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Manager Analytics Consulting - Pharmacy

Company: Health Care Service Corporation

Location: Richardson, TX

Posted Aug 27, 2025

By analyzing data from internal and external sources; bringing expertise or identifying subject matter experts in support of multi-functional efforts to…

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Project Manager - Healthcare Construction

Company: Michael Page

Location: Houston, TX

Posted Aug 27, 2025

Experience as a unit leader in healthcare construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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