Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Statutory Accountant

Company: First National Title Insurance Company

Location: Plano, TX

Posted Aug 26, 2025

Complete state premium tax returns and statistical reporting. This role offers the opportunity to work with complex financial data, develop expertise in…

Senior Software Engineer-Manufacturing IT

Company: General Motors

Location: Austin, TX

Posted Aug 26, 2025

Lead and implement end-to-end design, development, and delivery of enterprise-grade applications with a focus on Java, Spring Boot, and microservices…

Accountant IV (Revenue Accountant IV) Austin, Texas

Company: Texas Alcoholic Beverage Commission

Location: Austin, TX

Posted Aug 26, 2025

Maintains adequate records of expenditures, funds, appropriations, and expenses, as well as revenue collected and deposited.(20%) Researches and reconciles…

Data Scientist

Company: Chevron

Location: Houston, TX

Posted Aug 26, 2025

Ability to engage business and technical experts at all organizational levels and assess opportunities to apply data science analytics to improve their…

Project Manager, Experiential Graphic Design

Company: DLR Group

Location: Dallas, TX

Posted Aug 26, 2025

Bachelor's degree in graphic design, Business, or a related field. This role is ideal for someone passionate about creating meaningful, engaging environments…

Welder

Company: MGR Workforce

Location: Dallas, TX

Posted Aug 26, 2025

Read and interpret blueprints, schematics, and technical drawings to determine welding requirements. Fabricate and assemble sheet metal and structural steel…

Skilled Construction Laborer

Company: Follis Construction Inc.

Location: La Porte, TX

Posted Aug 26, 2025

Follis Construction Inc. is a leading design-build general contractor with over 40 years of experience in building construction.

Machine Operator

Company: Genera Energy Inc

Location: Spring, TX

Posted Aug 26, 2025

3-5 years plant maintenance experience, certification or equivalent demonstration. The employee is occasionally required to stand, walk, sit, use hands to grasp…

Sous Chef

Company: Confidential

Location: Houston, TX

Posted Aug 26, 2025

Collaborate with the front-of-house team to ensure smooth service and customer satisfaction. Monitor kitchen equipment and report any maintenance or repair…

Driver/Mover - Gig Work (Independent Contractor)

Company: Flex Storage

Location: Austin, TX

Posted Aug 26, 2025

*Valid driver’s license* and clean driving record. ✅ Use your own truck — *Flex supplies the trailer.*. Service Providers use *their own pickup truck*, and *…

Accountant

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted Aug 26, 2025

This position uses IMPACT to perform AP, AR, and reconciliation functions for multiple regional accounts at an individual child account level including the…

Marketing Assistant / Marketing Coordinator / Marketing Director - Commercial Real Estate

Company: Dominion Advisory Group, Inc.

Location: San Antonio, TX

Posted Aug 26, 2025

Integrate OpenAI and other AI tools to enhance marketing content creation, property descriptions, and social media strategy. San Antonio, TX 78232 (Preferred).

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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