Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial Drywall Estimator

Company: GPac

Location: Dallas, TX

Posted Aug 26, 2025

SEEKING COMMERCIAL DRYWALL/METAL FRAMING PROJECT MANAGERS & ESTIMATORS. I am working with multiple well-respected, firmly established Commercial Drywall/Metal…

Security Officer - Terrell TX

Company: Smith Protective Services

Location: Dallas, TX

Posted Aug 26, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

Customer Service Representative

Company: CoWorx Staffing

Location: Selma, TX

Posted Aug 26, 2025

Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Monitor progress of delivery routes.

Technical Product Owner / Software Development Expert

Company: Emergent Software

Location: San Antonio, TX

Posted Aug 26, 2025

Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in…

Commercial Card Processor/Operations Analyst

Company: OpTech LLC

Location: Dallas, TX

Posted Aug 26, 2025

Bachelor’s Degree in Business Management, Finance, Accounting, Technology, or a related field. As the subject matter expert (SME) on operations and posting…

Bilingual Health Care Customer Service Representative

Company: State Collection Service

Location: San Antonio, TX

Posted Aug 26, 2025

As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions…

Custodian

Company: A&M Cleaning Solutions

Location: San Antonio, TX

Posted Aug 26, 2025

The ideal candidate will be responsible for maintaining cleanliness and orderliness in various facilities, ensuring a safe and pleasant environment for all…

Electician

Company: Chaparral Insulation

Location: Dallas-Fort Worth, TX

Posted Aug 26, 2025

Valid driver's license with a clean driving record. Experience using handheld electrical meters, hand tools, and power tools effectively and safely.

JSC Construction Pipefitter Welder

Company: Amentum

Location: Houston, TX

Posted Aug 26, 2025

Must have, and maintain, a valid Texas driver's license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

Email Marketing Manager

Company: Dallas Mavericks

Location: Dallas, TX

Posted Aug 26, 2025

Strong design skills and experience with Adobe Photoshop or similar design software. Bachelor’s degree in Marketing, Communications, or a related field.

MS Scaled Engineering Manager

Company: PRICE WATERHOUSE COOPERS

Location: Houston, TX

Posted Aug 26, 2025

In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user…

Dance Instructor (TX Teacher License Support Provided)

Company: University Instructors, LLC

Location: Austin, TX

Posted Aug 26, 2025

\*\*Candidates that hold a bachelor’s degree from a regionally accredited institution in ANY field to be eligible to take part in this opportunity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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