Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Structural Welder-Stick

Company: RSC Solutions

Location: Houston, TX

Posted Aug 24, 2025

The ideal candidate will have a strong background in welding techniques and mechanical knowledge, with the ability to rig and assemble various components.

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employer-matched 401(k) plan malpractice insurance full-time

Critical Care Physician Assistant

Company: Sound Physicians

Location: Austin, Texas

Posted Aug 24, 2025

View Details Apply on healthecareers.com

RN Colorectal FT Days

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Aug 24, 2025

Cohesive management team with skills and tools to develop professional nurses. Competitive pay including an RN Bonus Program rewarding nurses for providing…

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Staff Accountant

Company: Highgate Hotels Corporate Office TX

Location: Irving, TX

Posted Aug 24, 2025

The Staff Accountant will be responsible for reconciling the general ledger accounts and performing the daily cash reconciliation and income journal process for…

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CNC Machinist

Company: NOV

Location: Cedar Park, TX

Posted Aug 24, 2025

Knowledge of the proper use of metrology equipment, tools/gauges and cutting tools is preferred. Provides technical leadership to junior machinists, drives…

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Flight Data Analyst-HDQ

Company: Southwest Airlines

Location: Dallas, TX

Posted Aug 25, 2025

Skilled in the use of analysis software tools like Tableau, and Alteryx. Ability to use a computer and other office productivity tools with sufficient speed and…

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Business Analyst

Company: Vaco by Highspring

Location: San Antonio, TX

Posted Aug 24, 2025

Record 3rd party marketplace tax entries; dual entry required during parallel processes. Assist with cash management reconciliations and transaction-level data…

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Senior Corporate Tax Accountant

Company: Amplifon Americas

Location: Dallas, TX

Posted Aug 24, 2025

Associate or bachelor's degree in accounting or related field, or equivalent work experience. Experience in multi-state taxation or foreign taxation is a plus.

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Environmental Services / Custodial Manager 2

Company: Sodexo

Location: Austin, TX

Posted Aug 24, 2025

Be responsible for driving client and patient satisfaction scores; Customer service and/or guest satisfaction experience in healthcare or hospitality.

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Licensed Journeyman Plumber

Company: Flow Tech Plumbing LLC

Location: Humble, TX

Posted Aug 24, 2025

Use hand tools and power tools to cut, assemble, and install pipes, fittings, valves, and fixtures. Ability to use hand tools and power tools effectively for…

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Concrete Laborer/Finisher

Company: J&E

Location: Houston, TX

Posted Aug 24, 2025

Experience in concrete finishing, masonry, or related field. Restore and repair existing concrete structures. Perform concrete finishing tasks such as pouring,…

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Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 25, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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