Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sales Advisor - Sony Military

Company: ActionLink

Location: San Antonio, TX

Posted Aug 22, 2025

Maintain business communication with Area Manager via occasional phone calls, web meetings, and/or emails. Our Sony Sales Advisors serve as in-store experts,…

Treasury Management Sales Associate

Company: Kelly Services

Location: Dallas, TX

Posted Aug 22, 2025

Prepares proposals/presentations and cost benefit analysis, as well as other sales tools. Manages and oversees the implementation process for new business;…

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Aug 23, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Data Scientist, Air Education & Training Command (Active Secret Clearance)

Company: Rhombus

Location: San Antonio, TX

Posted Aug 22, 2025

You will design, develop, and launch efficient and reliable data pipelines to move, analyze, and model data and to provide intuitive analytics from Rhombus'…

QA Automation Engineer

Company: RedSail Technologies

Location: Irving, TX

Posted Aug 22, 2025

Bachelor’s degree in Computer Science, similar technical field of study, or equivalent applicable experience, plus at least 3 years of professional technical…

Senior Designer - Web & Graphics (On-Site)

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Aug 23, 2025

For roles requiring driving, a valid driver’s license, insurance, and ability to travel as needed is required. Experience mentoring or leading junior creatives.

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Aug 23, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Pharmacy Director

Company: PharMerica

Location: Grand Prairie, TX

Posted Aug 23, 2025

Required: As required by state regulations; clean driving record and proof of auto insurance. Conducts job responsibilities in accordance with the standards set…

Interim Director of Nursing at Pasadena

Company: Focused Post Acute Care Partners

Location: Pasadena, TX

Posted Aug 23, 2025

Must have a current RN license in the state of Texas. The primary purpose of this position is to plan, organize, develop and direct the overall operation of the…

Controls Specialist

Company: Maritime Industrial Base

Location: Houston, TX

Posted Aug 23, 2025

Maintain valid driver’s license and qualify for company credit card. Associate Degree in Automotive Technology, Diesel Technology, or Power Generation…

GRAPHIC DESIGN SPECIALIST

Company: Frazer, LTD

Location: Houston, TX

Posted Aug 22, 2025

Associates degree in a related field (Graphic Design.). Excellent attention to detail and an eye for layout and design. High school diploma or GED.

Accounting Associate

Company: Findhelp, A Public Benefit Corporation

Location: Austin, TX

Posted Aug 23, 2025

Ensure timely filing of state and local tax returns. Maintain relationships with state and local tax agencies. 24/7 access to telemedicine and counseling.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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