Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Field Marketing Specialist

Company: Orangetheory - Franchise #0320

Location: Austin, TX

Posted Aug 18, 2025

Proficiency in Canva or similar graphic design tools to support event promotion. 2-5 years of experience in field marketing, partnerships, event planning or…

Customer Experience Representative

Company: Visual Comfort & Co.

Location: Houston, TX

Posted Aug 18, 2025

This position is accountable for guiding customers through their shopping, assisting customers with navigating through the product catalogs and answering…

HOME HEALTH MARKETER

Company: Your Quality Healthcare

Location: Houston, TX

Posted Aug 18, 2025

Conducting sales calls and evaluating results and effectiveness of sales activity. Proven ability to develop and implement a sales and marketing plan.

Senior Program Manager, Experience, Innovation & Technology

Company: Dell Medical School

Location: Austin, TX

Posted Aug 18, 2025

Strong communication skills and technical fluency across engineering, clinical, operational, and executive stakeholders. Gathers and integrates user feedback.

JOB FAIR FOR COMISSIONED OFFICERS WITH A CURRENT COMMISSION CARD IN HAND

Company: S.E.A.L. SECURITY SOLUTIONS, LLC

Location: Houston, TX

Posted Aug 18, 2025

*JOB FAIR: AUGUST 23, 2025 11AM TO 3PM* _*Take charge of your life. Take charge of your job skills. You're officially invited to attend a Career Day at SEAL…

Logistics Analyst

Company: Allyn International Services, Inc.

Location: Deer Park, TX

Posted Aug 18, 2025

Coordinate and support export documentation filing and processing as needed, such as for certificates of origin, customs invoices, packing lists, and AES…

Staff Accountant, Texas McCombs

Company: University of Texas at Austin

Location: Austin, TX

Posted Aug 18, 2025

Bachelor’s degree in accounting, finance, or a related field. Online banking systems, including account transactions and remote deposit capture tools.

Executive Director

Company: Pegasus Landing of Tanglewood

Location: Houston, TX

Posted Aug 18, 2025

Ensure uncompromising compliance with state, local, and federal regulations. As Executive Director, you’ll be the heartbeat of your community—overseeing daily…

Sewer and Drain Specialist- Houston, TX

Company: ARS-Rescue Rooter

Location: Houston, TX

Posted Aug 18, 2025

Valid driver’s license with clean driving record. Low-cost medical (as low as $5/week). Maintain and stock your service vehicle, ensure proper tool tracking,…

Social Media & Influencer Marketing Manager

Company: EOS Fitness

Location: Dallas, TX

Posted Aug 18, 2025

Maintain a clear understanding of key social media KPIs including engagement rate, reach, total video views, follower growth, click-through rate, and…

Production Operator - 3rd Shift - 10:00PM - 6:30 AM - $22.63/hr

Company: Pioneer Frozen Foods

Location: Dallas, TX

Posted Aug 18, 2025

Work environment involves daily exposure to physical risks and hazards, such as working around mechanical equipment, mechanical hazards, forklifts, chemical…

Director of Public Relations

Company: EOS Fitness

Location: Dallas, TX

Posted Aug 18, 2025

Holds a bachelor’s degree in public relations, journalism, communications or a related field. Actively manage vendor partners providing PR tools and platforms.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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