Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Marketing and Communications Lead-North America

Company: ExecutiveSurf

Location: Houston, TX

Posted Aug 15, 2025

Skilled in digital marketing tools and strategies; familiarity with Microsoft Dynamics is an advantage. Drive both digital and physical marketing initiatives,…

Analyst, Digital Assets Treasury Solutions

Company: Blockchain.com

Location: Dallas, TX

Posted Aug 15, 2025

Collaborate with trading, product, and legal teams to design bespoke solutions for treasury clients (e.g., yield strategies, liquidity access, capital…

Certified Welder

Company: Clean Harbors

Location: Houston, TX

Posted Aug 15, 2025

3G or 4G Welding certification with the ability to weld MIG preferred. Basic hand tools such as pressure winch, rafter square, and die grinder required;

Sous Chef

Company: Clearwater at The Arboretum

Location: Austin, TX

Posted Aug 15, 2025

The responsibilities of the Sous Chef are to prepare food of the highest quality and taste for the residents, guests, and associates at the community in…

Commercial HVAC Service Technician

Company: Austin Air Services, LLC

Location: Austin, TX

Posted Aug 15, 2025

Respond to service calls, troubleshoot, and resolve HVAC issue(s). Strong mechanical knowledge and skills. Experience working as an HVAC technician.

BI Reporting Analyst (Collections)

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 15, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery.

Ready Mix Truck Driver (Concrete Mixer)

Company: Granite Construction Company

Location: Humble, TX

Posted Aug 15, 2025

Valid commercial drivers license (CDL) with clean driving record. Other duties include loading the truck with ready mix concrete, driving the concrete to the…

HVAC Commercial Chiller Technician

Company: Trade Management

Location: Austin, TX

Posted Aug 15, 2025

Perform troubleshooting, repair service, routine overhauls, and preventative maintenance for a wide range of commercial & industrial HVAC equipment including…

Single Hand Structural Welder

Company: Wild West Welding, LLC

Location: Dallas-Fort Worth, TX

Posted Aug 15, 2025

Utilize hand tools, power tools, and machinery such as press brake machines and plasma cutters for fabrication tasks. Job Types: Full-time, Part-time, Contract.

Applied AI Engineer

Company: Findpro Group Inc.

Location: Houston, TX

Posted Aug 15, 2025

Bachelor’s or Master’s degree in Computer Science, AI/ML, or a related field. Design, prototype, and implement LLM-driven applications using techniques such as…

Client Services Manager- San Antonio area

Company: GrantWorks

Location: San Antonio, TX

Posted Aug 15, 2025

Valid Texas driver’s license and driving record will be required for travel. Cooperatively interact with state and local public officials and staff, business…

Account Executive Healthcare Sales

Company: Amedisys

Location: San Antonio, TX

Posted Aug 15, 2025

Reliable transportation, current driver's license, and liability insurance. Meets minimum administrative standards:Documents the minimum expectation of sales…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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