Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer – High-Rise Office Building - Galleria Area - 77056

Company: United Protective Services

Location: Houston, TX

Posted Aug 14, 2025

Greet and assist tenants, vendors, and visitors with professionalism and courtesy. This is a high-visibility position requiring a polished, professional…

Centralized Servicing Specialist - San Antonio, TX

Company: 1st Franklin Financial Corporation

Location: San Antonio, TX

Posted Aug 14, 2025

Must possess a valid drivers' license and the ability to operate an automobile. Receive inbound calls and assist customers with resolving account issues related…

Unarmed Security Guard

Company: Inner Parish Security Corporation

Location: Arlington, TX

Posted Aug 14, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Position requires a TOPS Level II or TOPS Level III Security…

Sr. Specialist - IT App Dev

Company: Energy Transfer Partners

Location: Houston, TX

Posted Aug 14, 2025

Developing technical documentation to guide future software development projects. Designing and developing software systems using best practices.

Asset & Project Manager - Commercial Real Estate

Company: Precision Investments

Location: Plano, TX

Posted Aug 14, 2025

Identify opportunities to improve quality and services, and implement new systems or technology tools to enhance team efficiency, communication, and data…

Field Manager / Canvasser

Company: CRC Roofing

Location: Irving, TX

Posted Aug 14, 2025

\* \* You will be out in the field with other salespeople and managers*. This position is responsible for generating highly qualified leads through Door-to-Door…

Sous Chef

Company: Enoteca italia

Location: Dallas, TX

Posted Aug 14, 2025

As a Sous Chef, you will play a crucial role in supporting the Head Chef in managing kitchen working the line overseeing food preparation, and ensuring the…

Senior Cyber Security Analyst

Company: IES Residential, Inc.

Location: Sugar Land, TX

Posted Aug 14, 2025

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. Proficiency in security tools and technologies (SIEM, IDS/IPS,…

Unarmed Concierge Officers - Full Time - 1st shift - $18.50/hr

Company: Sunstates Security

Location: Irving, TX

Posted Aug 14, 2025

Prior security, military, or law enforcement experience. Unarmed Concierge Officers - Full Time - 1st shift - $18.50/hr.

Fraud Specialist I Bilingual English and Spanish Required (Wiseman)

Company: JPMorganChase

Location: San Antonio, TX

Posted Aug 14, 2025

Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.

Junior Graphic Designer

Company: Associa

Location: Richardson, TX

Posted Aug 14, 2025

This role requires knowledge of all aspects of design and the ability to develop creative ideas and work in a fast-paced environment.

Lead Powder Coater

Company: EVS Metal

Location: Pflugerville, TX

Posted Aug 14, 2025

EVS Metal, a leading metal fabrication, machining and finishing shop also offers integration services, various stocking programs and design engineering support.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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