Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

IT Business Analyst

Company: WSB LLC

Location: Austin, TX

Posted Oct 15, 2025

Strong knowledge of business analysis and project management methodologies and tools. Bachelor's degree in IT, business, or related field.

Interior Racking_Metal framing

Company: RXL, Inc.

Location: San Antonio, TX

Posted Oct 14, 2025

Utilize power tools and hand tools effectively for cutting and assembling metal frames. Proven experience in frame carpentry or a related field is preferred.

2nd Shift Injection Molding Process Technician

Company: Leviat North America

Location: San Antonio, TX

Posted Oct 14, 2025

The Process Technician will troubleshoot and monitor the quality of parts being prepared for shipment, determine processing parameters of various tools, and…

Assembly Machine Operator - M - F 2pm-10pm

Company: Smurfit Westrock

Location: San Antonio, TX

Posted Oct 14, 2025

The Machine Operator will troubleshoot as needed in order to successfully clear the alarm codes the machine displays and will ensure the assembly area is…

Project Superintendent

Company: Staxmatic, LLC

Location: Austin, TX

Posted Oct 14, 2025

Journeyman or higher plumbing license preferred. In this role, you will supervise field teams, ensure projects are completed on schedule, and uphold quality and…

RN, Registered Nurse - Radiology Interventional

Company: Christus Health

Location: San Antonio, TX

Posted Oct 14, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

THECB - Cybersecurity Analyst II

Company: TEXAS HIGHER EDUCATION COORDINATING BOARD

Location: Austin, TX

Posted Oct 14, 2025

Bachelor’s degree from an accredited college or university in computer science, cybersecurity or related field. Performs vulnerability scanning, and analysis.

Residential Service Plumber

Company: Dallas Plumbing

Location: Dallas, TX

Posted Oct 15, 2025

Valid Journeyman Plumbers license issued by the TSBPE. A valid driver's License. Ability to interpret drawings and layouts from mechanical drawings.

Cybersecurity Analyst

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Oct 14, 2025

Significant experience with malware analysis concepts and methodologies including countermeasure/mitigation design of identified security risks.

Conversational AI Developer

Company: NTT DATA

Location: Irving, TX

Posted Oct 14, 2025

NTT DATA's Client is seeking a Conversational AI Developer to develop and implement conversational AI solutions: Design, build, and deploy chatbots and virtual…

Director, Marketing

Company: SLC Homebuilding, LLC

Location: Plano, TX

Posted Oct 14, 2025

Digital Marketing Expertise: Advanced knowledge of CRM systems, social media platforms, and digital marketing tools.

Sales Associate

Company: Drive Casa, LLC

Location: Dallas, TX

Posted Oct 14, 2025

Use other platforms to pursue leads such as email, social media and phone calls. Valid Driver's License and good driving record.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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