Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Commercial Roofing Technician

Company: Marlin Construction, LLC

Location: Houston, TX

Posted Oct 14, 2025

Good workmanship of repairs and maintenance performed in the field. The ideal candidate will have expertise in various construction tasks and possess a strong…

Construction Painter

Company: Home Reimagined General Contractors LLC

Location: San Antonio, TX

Posted Oct 14, 2025

The ideal candidate will possess a strong understanding of color theory and construction practices and be able to work effectively with various materials and…

Early Childhood Teacher - up to $42,000/yr + full benefits

Company: UT Child Development Center

Location: Austin, TX

Posted Oct 14, 2025

At least one year of experience in early childhood education or a related field. As a Flex Teacher, you’ll be a key part of our teaching team, providing support…

Senior Commercial HVAC Service Technician

Company: Ontario Refrigeration Service, Inc.

Location: Houston, TX

Posted Oct 14, 2025

Previous experience as an HVAC Technician or in a related field (10+ years). Company supplied tools, uniform, boots, and cell phone/iPad.

Client Relations Associate

Company: NSI Telecommunications, Inc.

Location: Cedar Park, TX

Posted Oct 14, 2025

0-3 years of experience in sales, customer service, retail, or a related field. Track sales metrics and KPIs to identify trends or room for improvement, and…

AWS Migration Architect

Company: Key2Source INC

Location: San Antonio, TX

Posted Oct 14, 2025

Design and architect AWS cloud solutions aligned with business and technical requirements. Provide technical leadership and mentorship to junior database…

Electrical Apprentice

Company: Tomball Controls

Location: Von Ormy, TX

Posted Oct 14, 2025

Ability to read schematics and technical drawings related to electrical systems. This entry-level position is ideal for individuals looking to gain hands-on…

Journeyman Plumber

Company: Sunny Service

Location: Hurst, TX

Posted Oct 14, 2025

CERTIFICATIONS/LICENSES – Possess a valid driver's license, Journeyman Plumber License. This position will inspect, diagnose, and repair or replace plumbing…

Welder Fabricator

Company: Top Metal Solutions

Location: Adkins, TX

Posted Oct 14, 2025

⁠ ⁠Skilled in using plasma/torch cutting tools and MIG welding equipment. Required Qualifications•⁠ ⁠Authorization to work in the United States (valid work…

IT BUSINESS ANALYST III

Company: Frost Bank

Location: San Antonio, TX

Posted Oct 14, 2025

Provide leadership, guidance, and training to staff, and assist in the cross-training of staff to develop growth opportunities while establishing backup for…

Customer Support Agent

Company: Educo Texas

Location: Austin, TX

Posted Oct 14, 2025

Sales Associate’s track leads, completed sales, and follow-up appointments using digital tools and logs. Customer Success Agents interact with prospective…

Project Manager

Company: CareView Communications, Inc.

Location: Lewisville, TX

Posted Oct 14, 2025

Schedule and conduct the project’s kickoff call, weekly clinical and technical implementation calls, and go-live. Strong working knowledge of Microsoft Office.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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