Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

High School Spanish II, Middle School Spanish Teacher

Company: Brentwood Christian School

Location: Austin, TX

Posted Jul 22, 2025

 Must have a valid teacher certification or ability to obtain within one year of hire.  Must have a Bachelor’s degree in education or subject related field.

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Houston, TX

Posted Jul 22, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 5 years (Required).

Sales and Marketing Director

Company: Sagora Senior Living Inc.

Location: San Antonio, TX

Posted Jul 22, 2025

Must possess or be willing to acquire a valid driver's license to drive on company time as needed. Work closely with the corporate office to develop and execute…

VP, Engineering - AI Software, HPE Private Cloud

Company: Hewlett Packard Enterprise

Location: Spring, TX

Posted Jul 22, 2025

Provide overall strategic leadership for the AI Software products including designing and developing engineering solutions and driving the establishment of the…

Tennis Center Member Services Representative

Company: Evelyn Rubenstein JCC

Location: Houston, TX

Posted Jul 22, 2025

Answer incoming phone calls and respond to emails in a timely and courteous way. This role is responsible for providing exceptional customer service, managing…

Journeyman Plumber

Company: APS Building Services

Location: Austin, TX

Posted Jul 22, 2025

Backflow certification is a major plus. Assist licensed plumbing staff on jobs/projects. Safely and effectively uses tools and equipment.

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jul 22, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 5 years (Required).

Project Manager

Company: Fisk Electric Company

Location: San Antonio, TX

Posted Jul 22, 2025

2 or more years of experience working for a commercial electrical contractor. Advanced knowledge of safety regulations, scheduling, cost control, quality…

Patient Access Representative I, II or SR for Colorectal Call Center/Referrals

Company: UTHealth Houston

Location: Houston, TX

Posted Jul 22, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Protects the financial integrity of the facility by collecting patient…

Chiller Service Technician

Company: APS Building Services

Location: Dallas, TX

Posted Jul 22, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 5 years (Preferred).

Home Delivery Contracting Opportunities- Box Truck Owners

Company: J.B. Hunt

Location: Houston, TX

Posted Jul 22, 2025

Access to third-party discounts for truck rental, fuel and tools. 26’ box truck (truck equipped with liftgate is a plus). Active US DOT & MC numbers.

HVAC Service Technician

Company: APS Building Services

Location: Dallas, TX

Posted Jul 22, 2025

Maintains technical knowledge for HVAC repair. Safely and effectively uses tools and equipment wearing proper PPE. Maintain a clean company vehicle.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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