Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Sales Specialist (Bilingual Spanish)

Company: SPECTRUM

Location: San Antonio, TX

Posted Oct 09, 2025

Proficiency in cash handling and accurate payment transactions. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective…

Analyst, Cost Accounting

Company: Saputo Inc.

Location: Dallas, TX

Posted Oct 09, 2025

The Cost Accounting Analyst in Operations Finance, under general direction is responsible for product and inventory costing and analysis, including Bills of…

Armed Security Officer Full Time All shifts $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 09, 2025

2 years of security experience. Armed Security Officer Full Time All shifts $19.00/hr. These positions are for All shifts, all days of the week, including…

THECB - Data Analyst III (Funding Analyst)

Company: TEXAS HIGHER EDUCATION COORDINATING BOARD

Location: Austin, TX

Posted Oct 09, 2025

Master’s degree from an accredited college or university, in a related field, may substitute for one year of required work experience.

Combination Welder / Fabricator / Fitter

Company: BRIM LAUNDRY MACHINERY CO.

Location: Hutchins, TX

Posted Oct 09, 2025

This role goes beyond welding — we’re looking for individuals who can contribute to the full manufacturing process, from reading blueprints to building and…

Sous Chef

Company: Bludorn

Location: Houston, TX

Posted Oct 09, 2025

Clean the kitchen and maintain an organized station both individually and with the rest of the kitchen staff. Store any ingredients in the kitchen according to…

Customer Service Representative

Company: Best Promotions, LLC

Location: Sunnyvale, TX

Posted Oct 09, 2025

Ability to present a professional response to the customer using both telephone and computer correspondence. Correspond with customers via telephone and e-mail…

Travel RN Pediatric Intensive Care Unit - PICU

Company: NURSES Etc STAFFING

Location: Houston, TX

Posted Oct 09, 2025

Active RN license in TX or compact state. Travel Registered Nurse Pediatric Intensive Care Unit - PICU | Houston, TX*. 2 years of recent PICU experience.

Accountant

Company: Visa

Location: Austin, TX

Posted Oct 09, 2025

The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such…

Commercial HVAC Service Technician (Highest paying in industry)

Company: ITG

Location: Austin, TX

Posted Oct 09, 2025

Knowledge of methods, tools, and equipment used in the repair of air and water cooled, heating and air condition equipment in commercial and industrial…

Representative, Customer Service I

Company: Mclane Company, Inc.

Location: Houston, TX

Posted Oct 09, 2025

Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Janitorial

Company: CleanTex Commercial Cleaning

Location: San Antonio, TX

Posted Oct 09, 2025

The goal is to keep the building in a clean and orderly condition. Job takes about an hour and 30 minutes to complete. Cooperate with the rest of the staff.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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