Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sr. Data Scientist II - Job ID 556

Company: Intelligent Medical Objects

Location: Houston, TX

Posted Jun 28, 2025

Bachelor’s degree, or foreign equivalent, in Computer Information Systems, Informatics, or a closely related field of study, plus 5 years of experience in the…

Join Our Team of Exceptional Cleaners!

Company: Maids For U

Location: Dallas, TX

Posted Jun 28, 2025

Must have your own transportation and the ability to pass a background check. We offer the ability to create your own schedule and weekly pay.

Pharmacist In Charge- Carrollton, TX

Company: Mims Management Group

Location: Carrollton, TX

Posted Jun 28, 2025

❖ Follows accepted standards of practice and adheres to federal, state, and local regulations as well as the policies and procedures of the organization.

AWS Architect

Company: Infosys

Location: Plano, TX

Posted Jun 28, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Client Service Liaison

Company: S&A Legal Management Services, Inc.

Location: Carrollton, TX

Posted Jun 28, 2025

Communicate and distribute account level status updates. Minimum of two years' outbound call center experience.

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Austin, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Houston, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

Customer Service Representative

Company: Brenntag

Location: Houston, TX

Posted Jun 28, 2025

Experience with Microsoft Office Suite and Team Collaboration tools. Present answers / options to the customer and follow up to ensure resolution.

Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: Dallas, TX

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

HVAC Sheet Metal Mechanic (Experience Required, and Immediate Start availability)

Company: Allstate Plumbing Heat & Air

Location: Round Rock, TX

Posted Jun 28, 2025

Reliable transportation and valid driver’s license. As an *HVAC Sheet Metal/Ductwork Mechanic*, you will be responsible for the fabrication, installation, and…

Maintenance Electrician

Company: Valmont Industries

Location: Houston, TX

Posted Jun 28, 2025

Work standard computations relating to load requirements of wiring or electrical equipment using a variety of electrician’s hand tools, measuring and testing…

Laborer

Company: Orion Marine Group

Location: Houston, TX

Posted Jun 27, 2025

Performs other related administrative and technical duties as may be assigned or requested by immediate supervision (such as certification training, safety…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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