Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Armed FLEX/On-Call Security Officer

Company: Blue Line Security Solutions

Location: Chicago, IL

Posted Jul 02, 2025

40 Hour state certification and PERC Card. High School diploma is required; further education in security administration or a similar field is preferred.

Real Estate & Customer Experience, Associate

Company: Prologis

Location: Chicago, IL

Posted Jul 01, 2025

Possess a valid driver's license with ability to travel to multiple properties within a given portfolio. Must be able to use technical tools (ex: Salesforce) to…

Armed Security Officer - 33463

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 02, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, and guests. Answer all phones in a professional manner.

Ravenswood Studio, Overhire Carpenter

Company: Ravenswood Studio

Location: Lincolnwood, IL

Posted Jul 02, 2025

Provide personal hand tools, cordless power tools, layout tools, and appropriate tool storage. Relevant degree/diploma, professional certification, or…

Director of Culinary Innovation- Chicagoland Area

Company: Whitsons Culinary Group

Location: Berkeley, IL

Posted Jul 01, 2025

Culinary degree or certification from an accredited culinary program. Culinary degree or certification from accredited Culinary Institute.

Registered Nurse in OBT Pediatrics

Company: Loyola University Health System

Location: Oakbrook Terrace, IL

Posted Jul 02, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Plumbing Service Technician

Company: J. Blanton Plumbing

Location: Northbrook, IL

Posted Jul 01, 2025

Valid driver’s license with a clean driving record. Proficiency with plumbing tools and equipment. Perform repairs and maintenance on plumbing systems in…

Early Childhood Education Teacher

Company: Illinois Action For Children

Location: Matteson, IL

Posted Jul 01, 2025

Bachelor's Degree in Early Childhood Education (or related field): A strong foundation in education is key. Generous PTO – first year - 23 days, the second year…

Assistant Project Manager

Company: Cumming Group

Location: Chicago, IL

Posted Jul 01, 2025

Prepares field reporting for review by Project Manager. Education: BS in Construction Management, Engineering, Quantity Surveying, Architecture, or related…

Plastic Welder

Company: Holland Applied Technologies

Location: Burr Ridge, IL

Posted Jul 01, 2025

Selects plastic welding equipment, such as hot air welder, angled welding tips, tip cleaning brushes and scrapers that are necessary to perform the welding…

Journeyman Plumber in HAWAII

Company: A-1 Budget Plumbing - in HAWAII

Location: Chicago, IL

Posted Jul 01, 2025

Minimum of 5 *years* experience, *valid driver’s license* and *good driver’s record required. Capable of handling service/repair calls with little or no…

Lead Cabinet Install Technician

Company: Renew Medic Chicago

Location: Bensenville, IL

Posted Jul 01, 2025

As *Lead Cabinet Technician* your primary responsibility will be on-site field operations including executing all in-field systems and processes.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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