Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Assistant Community Manager

Company: Morguard Residential

Location: Chicago, IL

Posted Oct 09, 2025

Maintain positive working relationships with residents, vendors, and contractors. High School Diploma required bachelor’s or Associates degree is ideal.

Skilled Installer

Company: Five Star Bath Solutions of Wilmette

Location: Northbrook, IL

Posted Oct 09, 2025

Knowledge of construction tools, materials, and techniques used in bathroom renovations. Minimum of 3-5 years of experience in bathroom or home installation,…

Machine Learning / Artificial Intelligence Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products, develop models, optimize strategies, and contribute to the evolution of our AI-…

Custodian

Company: Facilities Performance Group, LLC

Location: Franklin Park, IL

Posted Oct 08, 2025

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and company regulations.

HEALTH FACILITIES SURVEILLANCE NURSE

Company: State of Illinois

Location: Westchester, IL

Posted Oct 09, 2025

Requires appropriate, valid Driver's license. This individual will conduct surveys of facilities, including state licensure, federal certification and complaint…

CNC Machinist Programmer

Company: Components Express by 2Connect

Location: Woodridge, IL

Posted Oct 09, 2025

Perform accurate In-process and Final Inspections using IMM and standard measuring tools. This position requires a minimum of 3 years of experience in CNC…

Global Services Data Business Analyst Hybrid

Company: Motorola Solutions

Location: Chicago, IL

Posted Oct 08, 2025

The group works cross-functionally with field teams, service delivery, new offer management, and other internal stakeholders on high-profile projects.

Customer Service Representative

Company: Material Sciences Corporation

Location: Elk Grove Village, IL

Posted Oct 09, 2025

Responsible for overall management of customer account from time of coil arrival through order shipment, including quotations, order entry, customer assistance,…

Senior Tax Accountant - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Chicago, IL

Posted Oct 09, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Senior Artificial Intelligence / Machine Learning Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products to develop models, optimize strategies, and contribute to the evolution of our AI-…

Accountant, Business Finance

Company: Google

Location: Chicago, IL

Posted Oct 09, 2025

In this role, you will partner with product, engineering, and sales teams through design and implementation of product enhancements across Google’s core…

Senior Artificial Intelligence / Machine Learning Engineer

Company: BMO US

Location: Chicago, IL

Posted Oct 08, 2025

You will work to develop AI/ML/DS features for enterprise-wide AI products to develop models, optimize strategies, and contribute to the evolution of our AI-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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