Strong Customer Service Skills Jobs in Multiple Locations

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Looking for Strong Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Multiple Locations area.

Direct Hire Authority Recruitment Incentive IRS careers

Tax Examining Technician-Direct Hire-Incentive Eligible - Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and a Recruitment Incentive is authorized for eligible applicants. The announcement also provides information on how to learn more about the agency and other IRS careers.

View Details Apply on usajobs.gov
Learn more about this agency Visit us on the web wwwjobsirsgov

Contact Representative (Bilingual-Spanish) Direct Hire-Incentive Eligible (AMENDED)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and Recruitment Incentive. It provides information on how to learn more about the agency and other IRS careers.

View Details Apply on usajobs.gov
Learn more about this General Engineering field formal training plan

COMPUTER SCIENTIST

Company: Department of the Air Force - Air Force Materiel Command

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform various duties in the General Engineering field and complete developmental assignments and training.

View Details Apply on usajobs.gov
Learn more about this agency Visit us on the web wwwjobsirsgov

Contract Specialist (Direct Hire) Open Continuous 12months

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

View Details Apply on usajobs.gov
Learn more about this agency Direct Hire Authority Recruitment Incentive

Contact Representative-Direct Hire-Incentive Eligible - Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and a Recruitment Incentive is authorized for eligible applicants. The announcement also provides information on how to learn more about the agency and other IRS careers.

View Details Apply on usajobs.gov
Learn more about this Visit us on web Click on Learn more

Administrative Support Assistant (OA) (12 Month Roster)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

View Details Apply on usajobs.gov
Learn more about this agency Visit us on the web wwwjobsirsgov

Supervisory Contract Specialist (MSP Direct Hire Open Continuous Standing Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

View Details Apply on usajobs.gov
Learn more about this agency Visit us on the web Direct Hire Authority DHA

Correspondence Examination Technician, Direct Hire-Incentive Eligible - Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and Recruitment Incentive. It provides information on how to learn more about the agency and other IRS careers.

View Details Apply on usajobs.gov
Learn more about this agency Visit us on the web wwwjobsirsgov

Supervisory Contract Specialist (Direct Hire) (Open Continuous 12M)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The IRS is hiring using a Direct Hire Authority. Learn more about the agency and available positions.

View Details Apply on usajobs.gov
Learn more about this General Engineering field formal training plan

ELECTRONICS ENGINEER

Company: Department of the Air Force - Air Force Materiel Command

Location: Multiple Locations

Posted Sep 30, 2024

The primary purpose of this position is to perform various duties in the General Engineering field and complete developmental assignments and training.

View Details Apply on usajobs.gov
Social Worker Substance Abuse Substance Abuse Counselor Monacan Health Center

Social Worker (Substance Abuse Counselor) - DE

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Social Worker Substance Abuse Counselor to provide services at the Monacan Health Center in Virginia.

View Details Apply on usajobs.gov
Direct Hire Authority Recruitment Incentive IRS careers

Tax Examining Technician-Direct Hire-Incentive Eligible - Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is for filling positions using a Direct Hire Authority and a Recruitment Incentive is authorized for eligible applicants. The announcement also provides information on how to learn more about the agency and other IRS careers.

View Details Apply on usajobs.gov

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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