Strong Customer Service Skills Jobs in Multiple Locations

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Looking for Strong Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Multiple Locations area.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Advanced Medical Support Assistant provides specialized administrative patient support in an interdisciplinary care delivery model.

PUBLIC AFFAIRS SPECIALIST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 30, 2024

This is a formal Air Force intern position established under the PALACE ACQUIRE PAQ program managed and funded by the Air Force Personnel Center Civilian Career Management Directorate Public Affairs Career Program. The purpose of this position is to serve as an advanced trainee to receive formal and on-the-job training in public affairs and to complete developmental assignments and training outlined in the formal training and development plan.

HISTORIAN

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 30, 2024

The position is a formal Air Force position established under the PALACE ACQUIRE program. It is centrally managed and funded by the Civilian Career Management Directorate and administered by the History and Museums Civilian Career Program. Interns receive formal, informal, and on-the-job training in the discipline and assignments.

Housekeeping Aid

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position performs janitorial and custodial services, including textile distribution, inventory activity, and cleaning of various surfaces.

ATTORNEY ADVISOR

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 30, 2024

The position offers recent law school graduates an opportunity to serve the Air Force and Space Force as a civilian attorney, receiving extensive training and working as an Attorney-Advisor General.

Optometrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Optometrist will provide direct patient care to our unique Veteran population. Learn more about this agency.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Medical Support Assistant MSA coordinates administrative and team support in a wide variety of basic administrative functions.

Program Analyst, Healthcare Compliance (O-4 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Sep 30, 2024

This is a US Public Health position within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of Deputy Assistant Director of Healthcare Compliance Medical Quality Management Unit MQMU. This position is only open to USPHS officers and Call to Active Duty CAD candidates.

Medical Support Assistance

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Medical Support Assistant MSA serves at the Birmingham AL Health Care System. This is an open and continuous announcement for the position, with a cutoff date for referral of eligible applications.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Advanced Medical Support Assistant (AMSA) position is available in various specialty clinics across multiple locations. AMSAs provide specialized administrative patient support in an interdisciplinary coordinated care delivery model. U.S. citizenship is required, and participation in influenza and COVID-19 vaccination programs is mandatory. Applicants must have six months of relevant experience or equivalent education, and be proficient in English. The position involves scheduling appointments, managing patient information, and coordinating transfers. Advanced knowledge of healthcare processes and policies is necessary.

AUDITOR

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a developmental level professional auditor. It is a formal Air Force intern position established under the PALACE Acquire PAQ program.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The Samuel S Stratton VA Medical Center in Albany is hiring Advanced Medical Support Assistants. The announcement is open and may be extended or closed as needed.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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