Strong Customer Service Skills Jobs in Multiple Locations

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Looking for Strong Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Multiple Locations area.

Enterprise Intel and Crisis Analyst

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role focused on expanding crisis management operations across an enterprise, improving capabilities, and applying AI to enhance efficiency. It requires strong leadership, communication, and decision-making skills, along with experience in crisis management and understanding of regional dynamics.

Consultor SAP EWM Senior

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a senior SAP Consultant role. The role involves working with clients globally, delivering high-quality SAP solutions, and leading teams. It requires expertise in SAP modules, project management skills, and knowledge of AI and cybersecurity.

Application Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and technical expertise in areas such as open systems, web applications, mobile applications, and cloud-native development.

Senior Managing SAP Consultant - HANA FI FSCM (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights IBM Consulting's focus on long-term client partnerships, innovation in hybrid cloud and AI solutions, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP systems, and professional growth through training and mentorship programs.

2026 Intern: IBM Quantum Research Scientist

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is a team dedicated to inventing the future of computing technology. They focus on quantum computing research, including superconducting qubits, quantum control, error correction, algorithms, machine learning, and compilers. The company collaborates with Fortune 500 companies, academic institutions, and the open-source Qiskit community to advance quantum computing technology and make it broadly usable and accessible.

Java Developer - Leicester

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.

Senior Storage Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.

Senior SAP SCM APO

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on SAP APO Senior Consultant role. It highlights the importance of long-term client relationships, collaboration, and technical expertise in supply chain processes. The role involves working in Client Innovation Centers and Delivery Centers, driving innovation and adoption of new technology.

Senior Managing Consultant SAP Treasury

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description outlines a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, expertise in SAP systems and hybrid cloud/AI solutions, and opportunities for professional growth through diverse projects and skill development.

Apptio Strategy Advisor - IBM Germany (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.

System Database Administrator: IDMS - Mainframe COBOL

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an IDMS Database Administrator. The role involves working with clients, assisting with modernization conversion projects, and resolving issues related to IDMS and COBOL. The position requires excellent understanding of IDMS, COBOL programming skills, and experience in database administration and performance tuning.

Data Scientist (m/w/d) mit guten Deutschkenntnissen

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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