Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

401(k) dental insurance malpractice insurance

Physician-Hospice/Palliative Care

Company: Banner Health

Location: Sun City West, Arizona

Posted Sep 01, 2025

View Details Apply on healthecareers.com
relocation assistance full-time academic

System Executive Medical Director, Neurosciences

Company: Rochester Regional Health

Location: Rochester, New York

Posted Sep 01, 2025

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ELECTRICIAN IV

Company: Brantner and Associates, Inc

Location: Redwood City, CA

Posted Sep 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

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loan assistance malpractice insurance relocation assistance

Physician - Podiatry

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Sep 01, 2025

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401(k) health insurance vision insurance

Certified Nurse Assistant

Company: Wexford Health Sources

Location: Las Cruces, New Mexico

Posted Sep 01, 2025

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hospital fellowship research

Speech & Language Pathologist - Acute - (SLP)

Company: AMN Healthcare, Inc. Medical

Location: SYRACUSE, New York

Posted Sep 01, 2025

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full-time

Family Medicine Physician

Company: Catholic Health System

Location: Buffalo, New York

Posted Sep 01, 2025

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401(k) dental insurance employee assistance program

Maternal Fetal Medicine Physician

Company: Pediatrix Medical Group

Location: Salt Lake City, Utah

Posted Sep 01, 2025

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Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Sep 01, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Sep 01, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

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sign-on bonus relocation assistance no nights

Neurologist

Company: Catholic Health System

Location: Buffalo, New York

Posted Sep 01, 2025

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dental insurance flexible schedule health insurance

Physician - Cardiology: Invasive - Interventional

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Sep 01, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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