Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Certified Nurse Assistant

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Aug 17, 2025

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health system full-time be or bc

Medical Director - Outpatient Women's Center Minimum $297,693.00

Company: Capital Health

Location: Pennington, New Jersey

Posted Aug 17, 2025

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sign-on bonus health system tuition reimbursement

Adult Addiction Psychiatrist at Phelps Hospital

Company: Northwell Health Physician Partners

Location: Ossining, New York

Posted Aug 17, 2025

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Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

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Director Software Engineering

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

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sign-on bonus relocation assistance health system

Gynecologic Oncologist – Vassar Brothers Medical Center

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Aug 17, 2025

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ad&d insurance relocation assistance sign-on bonus

Medical Director, Pathology

Company: White Plains Hospital

Location: New Rochelle, New York

Posted Aug 17, 2025

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Director Digital Assets Software Engineer

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

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457(b) ad&d insurance continuing education credits

OB Hospitalist - ALASKA

Company: Foundation Health Partners

Location: Golden Heart City of Alaska

Posted Aug 17, 2025

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relocation assistance loan repayment program health system

Maternal Fetal Medicine Physician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 17, 2025

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403(b) dental insurance employer-matched 403(b) plan

ENT Physician Clovis

Company: Presbyterian Healthcare Services-Physician

Location: Clovis, New Mexico

Posted Aug 17, 2025

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supportive leadership recognition & support exceptional culture & values

Hematology/Oncology Clinical Director

Company: Beth Israel Lahey Health

Location: Londonderry, New Hampshire

Posted Aug 17, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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