Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

full-time

Nurse Practitioner - Behavioral Health

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com

JanSport & Eastpak: Graphic Designer (JanSport & Eastpak Americas)

Company: Kipling

Location: Jersey City, NJ

Posted Aug 14, 2025

Lead all graphic design for emails, digital advertising, content, and social engagement needs, etc. Experience with motion graphics, animation & front-end web…

View Details Apply on SimplyHired

Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

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flexible schedule malpractice insurance relocation assistance

Physician - Dermatology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Parks and Recreation Aide 5-7 (Seasonal Park Environmental Education)

Company: Parks, Recreation & Historic Preservation, Office of

Location: New York, NY

Posted Aug 13, 2025

Employee will help educators develop social media content, design temporary exhibits, and create other content as needed.

View Details Apply on SimplyHired
401(k) 403(b) 457(b)

Inpatient And Outpatient Palliative Care Physician Assistant – Batavia, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Graphic Designer - Pink

Company: Victoria's Secret

Location: New York, NY

Posted Aug 14, 2025

Research and develop elevated graphic and surface techniques to push innovation. Collaborate with key cross-functional partners including graphic and print…

View Details Apply on SimplyHired
401(k) health insurance life insurance

Licensed Practical Nurse

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Aug 14, 2025

View Details Apply on healthecareers.com
401(k) dental insurance health insurance

Mental Health Clinician

Company: Wexford Health Sources

Location: Berlin, New Hampshire

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

View Details Apply on SimplyHired
401(k) dental insurance disability insurance

OBGYN Generalist

Company: Stratton Group LLC

Location: Voorhees, New Jersey

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Security Guard

Company: Urban Leaf

Location: New York, NY

Posted Aug 14, 2025

And have a driver’s license before being hired in addition to passing all pre-employment screenings certification or training in Security or Police related…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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