Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Upper East Side Manhattan Private Practice Hiring

Company: Upper East Side OB/GYN

Location: New York, New York

Posted Jul 27, 2025

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referral program full time

OMS Practice Buyer

Company: OMS Partners

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

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Assessments & Exercises Vice President - ITGC, Controls Testing, Audit

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Formal training or certification on security concepts and 5+ years of applied experience. Demonstrated experience to simultaneously lead multiple on-going…

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relocation assistance hospital full time

Make every day exceptional as an Oncologist Hematologist.

Company: White Plains Hospital

Location: New York, New York

Posted Jul 27, 2025

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Divisional Director, Gynecologic Oncology – Program Development & Innovation Leadership

Company: Nuvance Health New York

Location: Poughkeepsie, New York

Posted Jul 27, 2025

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health system full time + 1 tags

Clinical Psychologist at Hackensack University Medical Center

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jul 27, 2025

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403(b) 457(b) malpractice insurance

Colon and Rectal Surgery

Company: Trinity Health

Location: Albany, New York

Posted Jul 27, 2025

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Certified Nurse Assistant

Company: Wexford Health Sources

Location: Santa Rosa, New Mexico

Posted Jul 27, 2025

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Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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full time be or bc

Director, Cardiology Critical Care Unit– Lenox Hill Hospital

Company: Northwell Health Physician Partners

Location: New York, New York

Posted Jul 27, 2025

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be or bc full time malpractice insurance

OB/GYN Generalist

Company: Axia Women’s Health

Location: Eatontown, New Jersey

Posted Jul 27, 2025

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MAT MOUD Registered Nurse

Company: Wexford Health Sources

Location: New Orleans, Louisiana

Posted Jul 27, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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