Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Data Analyst III

Company: Fanatics Holdings, Inc.

Location: New York, NY

Posted Jul 14, 2025

Conduct rigorous analysis on product, user behavior, and revenue data to uncover strategic opportunities across Fanatics’ businesses and audiences.

View Details Apply on SimplyHired

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

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Carpenter / General Construction- Residential -Foreman / Manager / Handyman / Misc

Company: RemodelNY

Location: New York, NY

Posted Jul 14, 2025

3+ years of installation, carpentry, trim carpentry, construction, or in-home renovation experience. Remodel apartments quickly by using trade skills such as…

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Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Canandaigua, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

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Licensed Practical Nurse-Specialty Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 14, 2025

View Details Apply on usajobs.gov

Fine Dining Executive Sous Chef JN -072025-162949

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 14, 2025

Daily responsibilities include overseeing mise en place, assisting with menu development, expediting service, and ensuring kitchen cleanliness and prep accuracy…

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dental insurance health insurance loan repayment program

Diagnostic RAD | 100% Remote or Hybrid Option | $500K Base | Six Figure Sign On!

Company: Jackson Physician Search

Location: New Jersey

Posted Jul 14, 2025

View Details Apply on healthecareers.com

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

View Details Apply on SimplyHired

Client Service Specialist

Company: Villa & House

Location: New York, NY

Posted Jul 14, 2025

As a Full Time Client Service Specialist at VillaHouse, you will play a crucial role in enhancing the client experience from order entry to follow-up.

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Medical Instrument Technician-EKG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

View Details Apply on usajobs.gov
full time

MRI Technologist II - On Call

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 14, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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