Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Associate Attorney-4+ year Labor Law

Company: Perry, Van Etten, Rozanski & Kutner, LLP

Location: New York, NY

Posted Apr 23, 2025

Growing NYC insurance defense firm seeks attorney with 4-6 years experience in general liability and Labor Law -- construction site accidents defending owners/…

IT Risk Management Senior Analyst

Company: City National Bank

Location: New York, NY

Posted Apr 23, 2025

Serves as an expert in own discipline or area of specializationWorks on complex issues where analysis of situations or data requires an in-depth evaluation of…

Field Registered Nurse (RN) – $1,000 Sign-On Bonus

Company: True Care

Location: Brooklyn, NY

Posted Apr 25, 2025

Active RN license in New York, in good standing. Collaborate with a strong clinical support team to ensure the best client outcomes.

Tax Manager - FSO - Fiduciary Trust & Estate Tax Administration Services

Company: EY

Location: New York, NY

Posted Apr 24, 2025

Decisions made by the Manger include the interpretation of trust documents; reviewing and interpreting accounting concepts and state/local filing requirements;…

AHRC Middle/High School Special Education School Age Teacher

Company: AHRC NYC

Location: Brooklyn, NY

Posted Apr 24, 2025

Assess students’ developmental levels and design individualized plans utilizing behavioral approach based on theories of applied behavioral analysis and/or…

SR Quality Assurance / Automation Engineer

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Bachelor’s degree in computer science or related field required. Participate in engineering practices such as code and design reviews, environment strategy, and…

财务Accountant(mandarin required)

Company: Dashan inc

Location: Flushing, NY

Posted Apr 22, 2025

✅ *CPA certification* (or in progress) is a plus. Conduct financial analysis and assist with budgeting and forecasting.

Full Stack Developer (Front-End)

Company: Fidelity TalentSource

Location: Jersey City, NJ

Posted Apr 24, 2025

Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. As a UI developer and designer,.

Lead HVAC Installer

Company: Yellowstone Local

Location: Manhattan, NY

Posted Apr 23, 2025

5+ years of hands-on HVAC installation and diagnostic experience. Top Pay: $40 - $65/hour based on experience and certifications (VRF specialists may earn more)…

Electrician Specialist

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 25, 2025

Provides installation, maintenance and repair services of various insitutional electrical systems, following accepted procedures and techniques of the…

Client Service I Representative- Device Maintenance

Company: Canon U.S.A., Inc.

Location: New York, NY

Posted Apr 24, 2025

Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Basic computer skills/technical knowledge.

Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Apr 24, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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