Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Maintenance Mechanic Specialist-Carpenter

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 03, 2025

Position requires working in a non-office environment where there are some physical discomforts such as noise, dust, heat, fumes and other elements which are…

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travel 401(k) dental insurance

Travel Nurse RN - PCU - Progressive Care Unit - $2,267 per week

Company: Genie Healthcare

Location: Albany, New York

Posted Apr 03, 2025

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dental insurance health insurance malpractice insurance

Rheumatology Physician

Company: Optum

Location: Brewster, New York

Posted Apr 03, 2025

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travel holidays 401(k)

Travel CT Technologist - $2,220 per week

Company: Triage Staffing

Location: Albany, New York

Posted Apr 04, 2025

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hospital per diem travel

Travel Nurse RN - PCU - Progressive Care Unit - $1,654 per week

Company: Medical Solutions

Location: Las Cruces, New Mexico

Posted Apr 03, 2025

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Developer

Company: Pennrose

Location: Brooklyn, NY

Posted Apr 04, 2025

Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.).

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relocation assistance hospital health system

Lead APRN - Internal Medicine

Company: Dartmouth Health

Location: Lebanon, New Hampshire

Posted Apr 04, 2025

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travel

Travel Emergency Room RN - $2,218 per week

Company: Cheshire Medical Center

Location: Keene, New Hampshire

Posted Apr 04, 2025

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Multi-lingual Customer Service Representative (Creole, French, AND Spanish)

Company: Anchor Health Home Care

Location: Brooklyn, NY

Posted Apr 03, 2025

In this role, you will answer incoming calls, responding to service related questions and obtaining feedback, completing required documentation, and escalating…

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travel holidays 401(k)

Travel Pathologists' Assistant - $3,076 per week

Company: Triage Staffing

Location: Sioux City, Iowa

Posted Apr 03, 2025

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holidays

Registered Nurse (RN) - ED - Emergency Department - $112K-147K per year

Company: Stability Direct

Location: Hawthorne, New York

Posted Apr 03, 2025

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staffing agency travel pet insurance

Travel Nurse RN - Med Surg / Telemetry - $1,786 per week

Company: Coast Medical Service

Location: Mason City, Iowa

Posted Apr 03, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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