Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

bilingual professional growth

NURSE EXTERN

Company: University of New Mexico - Hospitals

Location: ALBUQUERQUE, New Mexico

Posted Mar 25, 2025

View Details Apply on healthecareers.com
travel

Case Manager

Company: Molina Healthcare

Location: WEST VALLEY CITY, Utah

Posted Mar 25, 2025

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remote

RN (Surgery) - Baptist - up to 25K Sign On Bonus!

Company: Ochsner Health System

Location: NEW ORLEANS, Louisiana

Posted Mar 25, 2025

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Brakes and HVAC Repair Technician

Company: Knorr Brake Company

Location: Union City, CA

Posted Mar 25, 2025

The Brakes and HVAC Repair Technician provides repair or overhaul of pneumatic, mechanical, hydraulic, and electrical equipment. High School Diploma or GED.

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Registered Nurse (RN)

Company: Horizon CBAS, Inc.

Location: National City, CA

Posted Mar 25, 2025

Conduct comprehensive patient assessments and develop individualized care plans. As a Registered Nurse, you will play a crucial role in providing high-quality…

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full time monday to friday no nights

Exclusive Opportunity: Medical Director for NYC Longevity Startup

Company: Jackson Physician Search

Location: New York

Posted Mar 25, 2025

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part time research

CLINICAL PRACTICE SPECIALIST-MEDICAL ASSISTANT

Company: Cooper University Health Care

Location: CAMDEN, New Jersey

Posted Mar 25, 2025

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Senior Software Engineer , iOS Dev

Company: Capital One

Location: New York, NY

Posted Mar 25, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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employee assistance program life insurance paid time off

Pediatric Private Duty Nurse

Company: Thrive Skilled Pediatric Care LLC

Location: KANSAS CITY, Kansas

Posted Mar 25, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Enhance your career with Northwell Health Anesthesia!

Company: Northwell Health Physician Partners

Location: Westchester, Staten Island, Manhattan & Long Island, New York

Posted Mar 26, 2025

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mileage reimbursement paid time off mentorship

Speech Language Pathologist SLP

Company: Thrive Skilled Pediatric Care LLC

Location: NEW BRAUNFELS, Texas

Posted Mar 25, 2025

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part time research

WELLNESS COORDINATOR-REGISTERED NURSE

Company: Cooper University Health Care

Location: MOUNT LAUREL, New Jersey

Posted Mar 25, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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