Strong Customer Service Skills Jobs in New York City, NY

1,716,793 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

sign-on bonus relocation assistance full-time

Fellowship Trained Urologist

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

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relocation assistance sign-on bonus full-time

Physician Assistant - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

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sign-on bonus relocation assistance full-time

Nurse Practitioner - Cardiac Surgery (Nocturnist)

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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full-time

Physician Assistant - Cardiac Electrophysiology

Company: Summit Health Medical Group

Location: Berkeley Heights, New Jersey

Posted Oct 05, 2025

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full-time

APN - Dermatology

Company: Summit Health Medical Group

Location: Westchester County, NY

Posted Oct 05, 2025

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full-time be or bc

Internal Medicine Physician

Company: Summit Health Medical Group

Location: Garden City and Manhattan, New York

Posted Oct 05, 2025

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sign-on bonus relocation assistance full-time

Urologist

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

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full-time

Nurse Practitioner - Rheumatology

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time be or bc

Hematologist/Oncologist

Company: Summit Health Medical Group

Location: Clifton, New Jersey

Posted Oct 05, 2025

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Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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