Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

ITSM Developer

Company: Generix

Location: Other US Location

Posted Jan 29, 2025

Generix Group, a leading SaaS vendor, specializes in Collaborative Supply Chain solutions. Their platform optimizes physical and logical flows with WMS, TMS, RMS, VMI, einvoicing, ereporting, EDI, P2P, and O2C solutions. They support over 4500 companies in 60+ countries, processing millions of invoices and messages daily. The ITSM Developer role involves developing and customizing ServiceNow applications, designing workflows, integrating with other systems, providing support, and maintaining documentation. Qualifications include a relevant degree, 2+ years of ServiceNow experience, and certifications like CAD, CSA, and ITIL Foundation. Fluency in French and English is required.

Commercial Contract Manager

Company: CityFibre

Location: Other US Location

Posted Jan 29, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Commercial Contract Manager. The role involves managing commercial contracts, ensuring stakeholders understand their terms, and driving value creation. The company offers a competitive salary, car allowance, and a range of benefits. CityFibre is committed to diversity and inclusion, and provides support for employees' wellbeing and career growth.

Analyst-Risk & Insurance

Company: Dr. Reddy’s Laboratories

Location: Other US Location

Posted Jan 29, 2025

Dr Reddys Laboratories Ltd is a leading multinational pharmaceutical company with a mission to accelerate access to affordable and innovative medicines. Established in 1984, the company has grown to 24,000 employees across 66 countries. The company is committed to access, affordability, and innovation, guided by deep science, progressive people practices, and robust corporate governance. Dr Reddys aims to reach over 15 billion patients by 2030, focusing on sustainability and equal opportunity employment. The Analyst - Risk and Insurance role involves risk identification, monitoring, assessment, and mitigation, as well as insurance accounting oversight. The ideal candidate should have a CA, CMA, CWA, or BTech degree, 2-5 years of experience, and strong analytical, interpersonal, and organizational skills.

Java Engineer, Car Data (f/m/x)

Company: AUTO1 Group

Location: Other US Location

Posted Jan 29, 2025

AUTO1 Group Technology is seeking a Java Engineer with 3+ years of experience in Java programming, Spring-based technologies, and AWS. The role involves architecting, developing, QA, shipping, monitoring, and maintaining software throughout the entire development life cycle. The engineer will work with 300+ restful microservices, drive technological innovations, and mentor team members. AUTO1 Group offers an educational budget, team events, and flexible working hours. The company values diversity and open communication.

Gestor/a Energético/a (Digiops)

Company: Octopus Energy

Location: Other US Location

Posted Jan 29, 2025

Octopus Energy, a renewable energy company, is seeking flexible customer service representatives for their Valencia office or remote positions. The role offers flexible hours, including weekends, and the possibility of a four-day workweek. The company values customer satisfaction, treating clients with patience, kindness, and care. The main responsibilities include direct and transparent communication with clients, offering excellent customer service, and resolving client inquiries in any energy sector area. Octopus Energy promotes a unique company culture, having won awards for best place to work, and offers competitive benefits, including stock participation, professional English, and a full-time contract with flexible hours.

BPM Developer

Company: Inetum

Location: Other US Location

Posted Jan 29, 2025

Inetum, a European leader in digital services, is seeking a skilled BPM developer with Appian technology expertise. The role involves understanding and challenging requirements, developing processes, user interfaces, and integration plugins using the BPM platform. The ideal candidate should have at least 3 years of hands-on experience with BPM platforms, solid database programming skills, and experience with integrations based on API, JMS, Kafka, etc. The company offers a range of benefits including access to language learning platforms, tailored workshops, medical subscription, meal tickets, and more.

Test

Company: Inetum

Location: Other US Location

Posted Jan 29, 2025

Inetum, a European leader in digital services, employs 28,000 consultants and specialists who aim to make a digital impact for businesses, public sector entities, and society. With a presence in 19 countries, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. The company generated sales of 25 billion euros in 2023.

Senior Quantitative Data Analyst

Company: MET Group

Location: Other US Location

Posted Jan 29, 2025

MET International AG, established in 2010, manages natural gas sales and purchases, and trades commodities. The company provides competitive supply structures, optimizes power generation assets, and manages LNG portfolios. The job role involves quantitative support for valuation and risk management, designing and developing risk management tools, and providing statistical analyses for business decisions. The ideal candidate should have a degree in a scientific or engineering discipline, proficiency in object-oriented programming, experience in building user interfaces, solid database design skills, strong communication abilities, and experience in the financial sector.

Key Account Manager

Company: Xplor Technologies

Location: Other US Location

Posted Jan 29, 2025

Xplor is seeking a Key Account Manager to drive growth and transformation in the UK. The role involves developing key customer partnerships, managing account governance, and presenting Xplor's products and services. The ideal candidate should have experience in solution-based sales, client relationship management, and preferably in the software or leisure industries. Xplor values simplicity, people-centricity, purpose, and community creation. Benefits include gender-neutral parental leave, GiveBackDays, diversity initiatives, mental health support, and flexible working arrangements.

Data Strategist

Company: Devoteam

Location: Other US Location

Posted Jan 29, 2025

The company, a Premier Google Cloud partner, aims to modernize IT infrastructure and elevate customer experiences using innovative Google Cloud solutions and AI/ML technologies. They offer services like cloud migration, modernization, hybrid/multi-cloud strategies, and AI/ML solutions. The role of a Data Strategist involves defining data strategies for clients, aligning strategic goals with operational objectives, and implementing value-added data and AI use cases. The ideal candidate should have experience in IT consultancy, data management, and cloud solutions, with strong communication and client-facing skills.

Senior Data Engineer

Company: Ascent.io

Location: Other US Location

Posted Jan 29, 2025

Ascent is a digital transformation business specializing in software product development, analytics, data science, IoT solutions, machine learning, DevOps optimization, and modernization of applications and platforms. They work with clients in various industries and aim to foster a vibrant office community. The Senior Data Engineer role involves collaborating with stakeholders, creating data platforms, mentoring junior team members, and working in a hybrid environment. The ideal candidate should have Azure Data Engineering experience, expertise in Azure Data Products, DevOps experience, strong communication skills, and versatile experience working with various organizations.

Product Manager - New Products

Company: Shift (shift.com.au)

Location: Other US Location

Posted Jan 29, 2025

Shift is a company dedicated to assisting Australian SMEs with cashflow management and financial product selection. They offer a collaborative culture and market-leading technology. The company is currently seeking an innovative Product Manager to lead the launch of new products, manage their growth, and shape future offerings. The ideal candidate will have experience in commercial or B2B markets, a strong background in banking products, and the ability to navigate uncertainty. Shift provides a flexible working environment, family support, wellness focus, and a positive work atmosphere.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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