Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

CX Operations Specialist (Temporary position)

Company: AirDNA

Location: Other US Location

Posted Jan 04, 2025

AirDNA, a leading provider of data and business intelligence for the vacation rental industry, is seeking a Customer Experience CX Operations Specialist for a 6-month temporary contract. The role involves optimizing the customer journey, building and maintaining reports, ensuring CRM data accuracy, analyzing key metrics, managing the CX technology stack, and collaborating with the Head of RevOps and Account Management leader. The ideal candidate should have 2+ years of experience in Sales Operations or CX Operations, proficiency in English, and strong analytical and project management skills. AirDNA offers a competitive salary, flexible working from anywhere, language lessons, an individual growth plan, and a vibrant work environment.

Support Project Manager

Company: Wachter, Inc.

Location: Other US Location

Posted Jan 04, 2025

Wachter, a family-owned company since 1930, is seeking self-motivated and reliable candidates for Project Manager positions in their Lowell AR office. The ideal candidate should have industry experience in single and/or multisite operations in the voice/data/security or electrical field. Wachter offers long-term employment with competitive pay and exceptional benefits, including medical, dental, prescription, vision, life, AD&D, and LTD insurance, paid vacation and holidays, Teladoc and TriaHealth, and a company-matched 401k and IRA retirement savings. The role involves managing daily operational tasks, performing project management operations, hiring and assigning resources, creating bid sheets and contractual proposals, ordering materials and equipment, and providing weekly and monthly financial forecasting and revenue projection reports. Wachter values relationships and invests in its employees, offering opportunities for career growth and development.

DevSecOps (Azure)

Company: MindTech

Location: Other US Location

Posted Jan 03, 2025

Mindtech is seeking a DevOps Security Specialist with expertise in Azure. The role involves designing secure architectures, implementing WAF, mitigating vulnerabilities, integrating DevSecOps strategies, performing threat modeling, designing secure containers, and managing monitoring tools. The ideal candidate should have at least 5 years of experience in software and/or infrastructure security, knowledge in Azure security configuration, software security standards, containerization, and monitoring tools.

Technical Support Agent

Company: AirDNA

Location: Other US Location

Posted Jan 04, 2025

AirDNA, a leading provider of data and business intelligence for the vacation rental industry, is seeking a Technical Support Agent. The role involves bridging the gap between customer support and technical teams, troubleshooting complex issues, and collaborating with cross-functional teams. The ideal candidate should have demonstrated experience in technical support, proficiency in PostgreSQL, Tableau, AWS S3, and strong analytical skills. AirDNA offers a competitive salary, flexible working conditions, and a vibrant work environment.

Summer Co-op Software Engineer

Company: Vestmark, Inc.

Location: Other US Location

Posted Jan 04, 2025

Vestmark is seeking a motivated Software Engineer Intern with Java development and relational database experience for a position based in their Wakefield, MA headquarters. The intern will be a contributing member of the Engineering team, responsible for the development of web-based applications and back-office systems. The ideal candidate should have a major in Computer Science or Computer Engineering, be an incoming college junior or senior, and possess coding experience in Java, C, or equivalent object-oriented programming languages. The intern will work in a distributed environment, collaborating within an agile scrum team, and contribute to the growth and development of the company's core values.

Data Solutions Coordinator

Company: Redica Systems

Location: Other US Location

Posted Jan 03, 2025

Redica Systems, a SaaS startup in the life science sector, is seeking a Data Solutions Coordinator for their Regulatory Intelligence team. The role involves monitoring and analyzing the global regulatory landscape, participating in global monitoring and data acquisition activities, and collaborating with cross-functional teams to identify emerging trends. The ideal candidate should have 24 years of experience in the pharmaceutical or medical device industries with a focus on regulatory affairs or quality assurance, and a Masters degree in Regulatory Affairs or Quality Assurance is preferred. The company offers competitive salaries, comprehensive benefits, and a dynamic work environment.

Data Engineer

Company: Xebia

Location: Other US Location

Posted Jan 03, 2025

Xebia is a global leader in digital transformation, offering end-to-end IT solutions and expertise in technology consulting, software engineering, AI, digital products, platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. The company has a strong presence across 16 countries and provides high-quality digital consulting and state-of-the-art software development. Xebia is seeking a Data Engineer with 8 years of experience in software development and data structures/algorithms, focusing on backend and data engineering. The ideal candidate should have 5 years of hands-on experience in Python, JVM, and Shell Scripting, with production experience. They must also have 3 years of experience in building cloud-native data-intensive applications, preferably with Amazon Web Services and GCP. Experience in Data Warehouse design and development, Databricks, dbt, and Airflow is required. Familiarity with containerization and orchestration technologies, Spark applications, IaC tools, observability systems, CICD processes, unit testing, and test automation frameworks is also necessary. The candidate should be proactive, service-oriented, and have strong written and verbal English communication skills.

Support Project Manager

Company: Wachter, Inc.

Location: Other US Location

Posted Jan 04, 2025

Wachter, a family-owned company since 1930, is seeking self-motivated and reliable candidates for Support Project Manager positions in their Mt Laurel, NJ office. The ideal candidate should have industry experience in single and/or multisite operations in the voice/data/security or electrical field. Wachter values relationships and invests in employees, offering competitive pay, exceptional benefits, and opportunities for long-term employment. The role involves managing daily operational tasks, project management operations, hiring and assigning resources, and providing logistical project support. The company designs, installs, and maintains technologies for commercial and industrial clients, offering services in electrical, data security, communications, and automation.

Senior Data Engineer II

Company: Redica Systems

Location: Other US Location

Posted Jan 03, 2025

Redica Systems, a SaaS startup serving over 200 life science companies, is seeking an experienced Senior Data Engineer II. The ideal candidate will have a strong background in data engineering, with expertise in Python, SQL, and noSQL databases. They will be responsible for maintaining the technical architecture, leading data acquisition, and ensuring system delivery to production. The role offers competitive compensation and a dynamic work environment.

Part-Time HR Coordinator

Company: Oishii

Location: Other US Location

Posted Jan 04, 2025

Oishii Farm Corporation is seeking a Part-Time HR Coordinator for their Phillipsburg, NJ facility. The ideal candidate should have HR or administrative experience, be tech-savvy, and familiar with HR software. Responsibilities include responding to HR inquiries, maintaining personnel records, assisting with payroll, and supporting recruitment. The role requires strong organizational skills, ability to work independently, and a high level of confidentiality. The position offers a supportive work environment, competitive benefits, and opportunities for professional growth.

Sales Support Administrator - fluent in Spanish

Company: Wolf Oil Corporation

Location: Other US Location

Posted Jan 03, 2025

Wolf Oil Corporation, a Belgium-based independent lubricants company, is seeking a Sales Support Administrator. The role involves coordinating the full order-to-cash process, managing relationships with customers and distributors in Latin America, Southern Europe, and Asia-Pacific, and offering administrative support to commercial managers. The ideal candidate should have a higher degree, preferably with 25 years of experience in a similar administrative, logistics, and sales support function. Fluency in English and Spanish is required, with knowledge of other languages being an asset. The company offers a varied and challenging role within a dynamic, international team, flexible working hours, and a competitive remuneration package. Wolf Oil Corporation produces high-quality lubricants for various applications and engages in premium partnerships.

Sales Support Administrator - fluency in Italian

Company: Wolf Oil Corporation

Location: Other US Location

Posted Jan 03, 2025

Wolf Oil Corporation, a Belgium-based independent lubricants company, is seeking a Sales Support Administrator. The role involves coordinating the full order-to-cash process, managing relationships with customers and internal departments, and offering administrative support to commercial managers. The company offers a varied and challenging role within a dynamic, international team, with flexible working hours and a competitive remuneration package. Wolf Oil Corporation produces high-quality lubricants for various applications and maintains a culture of co-creation, teamwork, and entrepreneurship.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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