Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

Commercial Office Specialist

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

The Role of a Proposal and Contract Specialist at AspenTech involves organizing, authoring, and presenting customer-facing responses, including budgetary quotes, requests for information, proposals, market assessments, and contracts. The role requires liaison with various departments and customers, ensuring quality deliverables, and managing full authorization and approval of the final customer-facing package. The specialist must follow AspenTech's needs for banking, legal, security, development, business, commercial terms, and conditions. They will act as the primary point of contact, lead and participate in customer meetings, prepare and manage customer correspondence, and provide up-to-date information into sales pipeline and forecasting data.

Freelance Account Manager, Digital/ Social (Arabic Speaker)

Company: Edelman

Location: Other US Location

Posted Dec 31, 2024

Edelman is a trusted agency that values diversity, equity, inclusion, and belonging. They are passionate, unconventional, and driven to deliver results for their clients. The role involves managing social content, client relations, and delivering digital projects. The company offers a hybrid work environment, personal growth opportunities, and a diverse, inclusive culture.

Advisory Solution Consultant, ServiceNow.org, Nonprofit Industry

Company: ServiceNow

Location: Other US Location

Posted Dec 31, 2024

ServiceNow is a global market leader in AI-enhanced technology, offering an intelligent cloud-based platform to help organizations find smarter, faster, and better ways to work. They are looking for a Solution Consultant to support product sales, lead discovery workshops, answer product-related questions, provide feedback to product management, and share best practices with the team.

Enterprise Sales Executive

Company: Delinea

Location: Other US Location

Posted Dec 31, 2024

Delinea is a pioneering company in securing identities through centralized authorization, aiming to make organizations more secure by governing their interactions across the modern enterprise. They offer intelligent authorization, identity threat detection, and real-time response, with a 99.99% uptime guarantee. The Enterprise Account Manager position requires a motivated self-starter to sell into enterprise accounts, with a strong focus on prospecting, account planning, and collaboration with technical experts. The ideal candidate should have 10+ years of enterprise software sales experience, a proven track record of meeting or exceeding quotas, and a background in Cybersecurity.

Senior DevOps

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

AspenTech is a global leader in asset optimization software, seeking a Senior DevOps Engineer to join their RampD Aspen Cloud team. The role involves overseeing deployment and operations of tools supporting collaboration and productivity, and maintaining and improving in-house DevOps code. The candidate should have a Bachelor's degree in computer science or equivalent experience, strong experience with AWS, Docker, EKS, Helm, Terraform, SCM, CICD systems, artifact repositories, vulnerability scanning, GitOps, and monitoring systems. The candidate should also have exposure to agile development methodologies, strong written and verbal communication skills, and strong customer service skills.

Patent Search Lead

Company: Clarivate Analytics

Location: Other US Location

Posted Dec 31, 2024

This is a job posting for a Patent Search Lead position in Noida, India. The role involves working with Fortune 100 clients on various phases of IP life cycle management, including prior art searching, patentability, validity, and freedom to operate searches. The ideal candidate should have a Bachelor's degree or equivalent in a scientific or technical field, 5 years of IP service experience, and intermediate knowledge of US, European, and other jurisdiction patent law. They should also have expertise in utilizing patent and nonpatent literature search databases, proficiency in MS Word and Excel, and the ability to perform qualitative analysis of patents and nonpatent literature. The role requires building IP and patent literature database knowledge, contributing to team KPIs, and adhering to organizational policies and procedures.

2024-2025 Campus Graduate - Research & Development (BS/MS)

Company: Dow

Location: Other US Location

Posted Dec 31, 2024

Dow is a company that values diversity, sustainability, and employee growth. They offer competitive benefits, a global PTO policy, and opportunities for learning and development. The company is committed to equal opportunities and encourages employees to bring their whole selves to work.

Sinhalese Social Media Evaluator – Clickbait Detection (Sri Lanka)

Company: Appen

Location: Other US Location

Posted Dec 31, 2024

CrowdGen is seeking a Social Media Evaluator for a long-term project aimed at assessing clickbait content in social media posts. The role involves analyzing and labeling content based on specific guidelines, with a flexible working hours and a long-term commitment.

Senior Full-Stack Engineer, Core Tech

Company: Arkadium

Location: Other US Location

Posted Dec 31, 2024

Arkadium is seeking a senior full-stack engineer to join their core tech team. The role is based in Portugal with remote options for candidates outside the Lisbon area. Responsibilities include leading end-to-end development, architecting and designing full-stack solutions, and optimizing application performance. Requirements include a bachelor's degree in computer science, 5+ years of experience as a backend engineer, and proficiency in JavaScript/TypeScript and RESTful APIs. Benefits include competitive compensation, health insurance, and a unique culture of transparency and fun.

JPN Operator - Represented/Tariff

Company: Dow

Location: Other US Location

Posted Dec 31, 2024

Dow is a company that values integrity, respect, and safety for its customers, employees, and the planet. They prioritize diversity, collaboration, and sustainability in their operations. The company offers competitive benefits, growth opportunities, and a positive work environment.

Senior Automation Engineer (SDET)

Company: Editorialist YX

Location: Other US Location

Posted Dec 31, 2024

The text describes the Editorialist, a digital media property that delivers sophisticated content and commerce to aspirational and affluent consumers. The Editorialist app combines content, digital services, and ecommerce for its elite clientele. The company's co-founder and CEO, Rafael Ortiz, previously co-founded NexTag, the largest comparison shopping site for products and services. The text also mentions a Senior Automation Engineer role, with key responsibilities including setting up QA automation and performance testing infrastructure, meeting with software design and QA teams, and preparing detailed test reports. The ideal candidate should have a Bachelor's degree in computer science or a related field, 4-7 years of experience in QA automation, and experience with API and UI automation tools.

Sr Power Systems Engineer I

Company: Aspen Technology

Location: Other US Location

Posted Dec 31, 2024

The role involves working closely with customers to design, configure, and implement advanced applications using AspenTech's Digital Grid Management monarch platform for power grids. The Senior Power Systems Engineer will provide ongoing customer support to ensure reliable performance and world-class customer satisfaction.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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