Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Product Sales Executive - Digital Twin - Remote

Company: Ansys

Location: Seattle, WA / Remote

Posted Feb 03, 2025

MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Feb 03, 2025

Senior Financial Controller

Company: BorderlessMind

Location: Remote

Posted Feb 03, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking an experienced Financial Controller with 10-25 years of accounting expertise. The role involves managing financial operations for companies with $20M-$50M in revenue, overseeing all accounting functions except AR and AP, and leading AR and AP specialists. Familiarity with Great Plains software is a plus. The company offers advanced training, opportunities for real business solutions, and an entrepreneurial work environment.

Outage Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

Biotech Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

Senior Wireless Engineer

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

Adoption Marketing Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages