Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

leading North American healthcare technology platform vibrant culture that empowers employees Salesforce Developer III plays an important role

Salesforce Developer III (US)

Company: PointClickCare

Location: Remote

Posted Feb 03, 2025

PointClickCare, a leading North American healthcare technology platform, is seeking a Salesforce Developer III. The role involves collaborating with business analysts, developing and maintaining Apex classes and triggers, designing customized solutions in Salesforce, and providing technical support. The ideal candidate should have a university degree, Salesforce certifications, and 5+ years of experience. Bonus skills include Kantata experience, Revenue Cloud CPQ, Netsuite, and EHR work experience. PointClickCare offers a vibrant culture, competitive benefits, and commitment to equal employment opportunity.

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Senior Software Engineer

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Feb 03, 2025

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Sr Commercial Account Exec

Company: ServiceNow

Location: Madison, WI / Remote

Posted Feb 03, 2025

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Data Conversion Consultant, Senior Associate

Company: PwC

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

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Senior Product Manager, Shopping Ads

Company: Reddit

Location: Remote

Posted Feb 03, 2025

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Cybersecurity Sales Engineer (REMOTE)

Company: Cyware

Location: Remote

Posted Feb 03, 2025

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Supplier Capacity Assessment Leader

Company: GE Aerospace

Location: Delaware, OH / Remote

Posted Feb 03, 2025

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Senior Solution Architect (Hospitality/Loyalty))

Company: Salesforce

Location: Remote

Posted Feb 03, 2025

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Marketing Operations Programs Associate, 2025 Graduate U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

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Senior Manager, International Security - Remote

Company: RTX

Location: Remote

Posted Feb 03, 2025

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Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Chief Product Officer, Distribution

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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