Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Sr Manager, Software Sales Specialists

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Service Sales Manager

Company: GE Vernova

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

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Sr. Partner Solutions Architect - ITSM, DACH

Company: Atlassian

Location: Remote

Posted Jan 25, 2025

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Assistant Director, Data Privacy

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Senior Engineer - Field Services F/H

Company: GE Vernova

Location: Montpellier, France / Remote

Posted Jan 25, 2025

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Senior Lead, Customer Enterprise Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

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exceptional technology powered by exceptional people growing leader in secure reliable managed cloud solutions broad portfolio spanning AWS Azure and Google

Advanced Cloud Engineer II (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 25, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking an Advanced Cloud Engineer II. The role involves maintaining customer environments, acting as a technical escalation point, coaching junior engineers, and delivering solutions with high customer satisfaction. The ideal candidate should have a Bachelor's degree and 4 years of experience, with advanced knowledge in AD, Windows Server, Group Policy, and DNS. Preferred skills include Veeam Backup Technologies, NAble Patching, PowerShell scripting, and VMware experience. The compensation ranges from $99,000 to $165,000 per year, with benefits including health care, retirement planning, and flexible vacation. Cox Communications, the company behind RapidScale, is a large private telecom company known for its award-winning culture and benefits.

View Details Apply on BuiltIn

2025 Semester Intern-Commissioning Technology (base at Taichung)

Company: GE Vernova

Location: Lugu, Taiwan / Remote

Posted Jan 25, 2025

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Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Sr Account Director, Business Development (Heatlh Economics/Market Access)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

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Sr. Security Researcher (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

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BMC Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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