Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Insights Manager

Company: DISQO

Location: Remote

Posted Jan 25, 2025

DISQO is seeking a data-driven insights leader to join their Ad Measurement team. The ideal candidate will have a passion for insights and innovation in digital and media spaces, with a strong background in consumer research and marketing analytics. The role involves championing customer relationships, driving end-to-end ad measurement solutions deployment, and contributing to process optimization. DISQO offers a positive, performance-oriented workplace with competitive benefits and a flexible hybrid approach.

Sr. Data Analyst, Performance Marketing - US (Remote)

Company: Luxury Presence

Location: Remote

Posted Jan 25, 2025

Luxury Presence, a leading digital platform in the real estate industry, is seeking a Senior Data Analyst for Performance Marketing. The role involves analyzing and improving marketing outcomes, delivering insights, building predictive models, and creating data products. The company is a fast-growing startup, trusted by over 60,000 real estate professionals, and is backed by world-class investors. The position offers competitive compensation, including stock options, flexible PTO, and health benefits.

Inside Sales Representative - Mexico

Company: JumpCloud

Location: Remote

Posted Jan 25, 2025

JumpCloud is seeking a salesperson for a hybrid role in Mexico City. The role involves selling the Cloud Directory Platform to small and medium-sized businesses in North America. The successful candidate will be responsible for understanding customer needs, building and maintaining a sales pipeline, and negotiating deals. Strong interpersonal and technical communication skills are required. The role offers a fast-paced, SaaS-based environment with opportunities for growth and innovation. JumpCloud values diversity and equal opportunity employment.

Grail Galleri Consultant (Dallas East) #4101

Company: GRAIL

Location: Remote

Posted Jan 25, 2025

GRAIL, a healthcare company based in Menlo Park, California, is recruiting a GRAIL Galleri Consultant to join their growing commercial team. The role involves executing the go-to-market sales strategy for GRAIL's revolutionary multicancer early detection product, Galleri. The successful candidate will be responsible for prospecting and targeting primary care practices, representing a diverse team, collaborating with internal stakeholders, and developing a business plan for territory growth. The ideal candidate should have a Bachelor's degree, 8+ years of sales experience in the lab, pharmaceutical, or biotechnology industry, and a proven track record of sales performance success. The role offers a competitive base pay, potential bonuses, and a comprehensive benefits package.

Senior Data Engineer

Company: Coinbase

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages