Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Network Solutions Architect

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Network Solutions Architect to join their Infrastructure Team. The role involves designing and evolving global network infrastructure, developing interconnection strategies, managing capacity expansion, and collaborating with various teams. Gcore offers a competitive benefits package and values its employees.

International Tax Senior Manager

Company: Reddit

Location: Remote

Posted Dec 01, 2025

The Global Tax team is seeking a dedicated tax professional to play a hands-on role in a growing tax function. The successful leader will support international tax reporting, compliance, and planning initiatives. The role requires a bachelor's degree, CPA preferred, and 9+ years of corporate tax experience. Benefits include comprehensive healthcare, 401k match, and flexible vacation.

Sustaining Operations Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

This is a fast-paced engineering role at Canonical, focusing on Linux-based software-defined infrastructure and applications. The role involves troubleshooting and fixing issues in open-source technologies like OpenStack, Kubernetes, Ceph, and more. It requires strong Linux skills, debugging experience, and the ability to work remotely. Canonical offers a distributed work environment, personal learning budget, and other benefits.

Global Head of FP&A

Company: Canva

Location: Remote

Posted Dec 01, 2025

Canva is seeking a Global Head of FP&A to lead their finance team and drive financial strategy as the company continues its hypergrowth journey. The role involves leading a global FP&A team, developing financial plans, managing KPIs, partnering with cross-functional teams, and driving efficiency through process improvements and AIdriven insights.

Engineering Manager - Earn

Company: Kraken

Location: Remote

Posted Dec 01, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, diverse team. The company emphasizes industry-leading security, education, and client support while seeking an Engineering Manager to lead cross-functional projects. Job details highlight innovation, technical excellence, and inclusive culture.

Software Engineer - App Stores

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is global, distributed, and profitable, with a mission to realize the potential of free software. The Store team develops backend services for the Snap Store and Charmhubio marketplaces, primarily using Python and Golang. The company offers an exciting opportunity for a software engineer passionate about open source, Linux, and web services at scale.

Senior/Staff/Principal Engineer

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical seeks Senior+ Engineers to contribute to open-source projects, offering global collaboration, remote work, and professional growth opportunities. The role emphasizes technical leadership, innovation, and community engagement while providing competitive compensation and benefits.

Senior Security Architect & Cyber Lead

Company: WCG International Consultants Ltd.

Location: Remote

Posted Dec 01, 2025

The company, WCG, has been creating sustainable employment opportunities across Canada since 1994. They are seeking a Senior Security Architect and Cyber Lead to shape and safeguard the digital future of WCG, working closely with cross-border Digital teams and managing a skilled cybersecurity team. The role offers a competitive salary, comprehensive benefits, and opportunities for learning and development.

Software Engineering Manager (Backend SaaS)

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an engineering manager to lead the reboot of their Landscape systems management solution for Ubuntu. The company is founder-led, profitable, and growing, with a focus on distributed collaboration and global expansion.

Senior Software Engineer - Platform (Integrations)

Company: Branch

Location: Remote

Posted Dec 01, 2025

Branch is a fintech company on a mission to empower workers with financial freedom. They provide free financial services to working Americans and focus on building inclusive, transparent, and frictionless products. The company values diversity, innovation, and collaboration, and offers a remote-first work environment with competitive compensation and benefits.

Client Success Manager

Company: Bamboo Works

Location: Remote

Posted Dec 01, 2025

Bamboo Works is a fast-growing international staffing firm seeking a Client Success Manager to handle incoming leads, guide clients through the early stages, and build strong relationships. The role is client-facing, remote, and based in the Philippines. The ideal candidate should have exceptional communication skills, a professional presence, and at least 1-2 years of experience in staffing, recruitment, or outsourcing, preferably in a client-facing role.

Systems & Controls Accountant

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1000 colleagues in 70+ countries. They are hiring a Systems & Controls Accountant to drive best practices in systems, processes, and controls, with a focus on NetSuite implementation and automation.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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