Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Compliance, Outage & Partnering Manager

Company: GE Vernova

Location: Seoul, South Korea / Remote

Posted Jan 24, 2025

The role involves managing site compliance with legal requirements, including government reporting, licensing, and permit management. The individual will serve as a registered Site Representative for Planned Outages and Site Events, requiring a Professional Engineer license. They will collaborate with Sourcing for third-party subcontracting, support Customer Project Managers, and act as a point of contact for customers. The role also includes leading functional teams, staying informed of industry trends, and assisting in sales campaigns. The candidate should have relevant engineering licenses and demonstrate strong communication, problem-solving, and leadership skills.

EMEA PreSales Upmarket Director

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking an EMEA PreSales Upmarket Director to join their dynamic team. The role involves leading a team of managers, providing strategic leadership, and driving growth in the upmarket segment. The ideal candidate should have proven experience in a senior leadership role within PreSales, a deep understanding of Upmarket and/or SB segments, and a track record of driving growth. They should also possess strong communication, coaching, and mentoring skills, and an analytical mindset with a track record of data-driven decision making.

QA Auditor III ISQA- Fully remote!

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a professional to lead complex audits, ensuring compliance with quality assurance processes and regulatory guidelines. The role involves conducting various types of audits, providing GxP consultation, and mentoring junior auditors. The company values Integrity, Intensity, Innovation, and Involvement, aiming to accelerate research and support patients in need.

Kiva Ambassador (Volunteer)

Company: Kiva

Location: Remote

Posted Jan 24, 2025

Kiva has launched an Ambassador Community, inviting individuals to volunteer about 4 hours per month for 6 months. As a Kiva Ambassador, one can share Kiva's mission with various groups, host fundraisers, start clubs, and more. In return, Kiva provides access to an exclusive community, connects ambassadors with leadership, offers learning opportunities, and recognizes their efforts with special events and swag. This is an unpaid role open to residents of the United States or Canada.

Senior Solution Sales Executive - Source to Pay/S2P

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 24, 2025

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 24, 2025

Braze, a leading customer engagement platform, is seeking a Senior Full Stack Engineer to join their Canvas Logic & Execution team. The role involves designing, developing, and deploying scalable components for the Canvas platform, collaborating with a team of experienced engineers to solve complex technical challenges, and owning projects from design through testing and deployment in an agile environment. Braze offers competitive compensation, flexible paid time off, comprehensive benefit plans, professional development opportunities, and a collaborative, transparent, and fun culture. The company is committed to creating equitable growth and opportunities, and is recognized as a Great Place to Work in multiple countries.

L2 SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Defense professional. The role involves protecting organizations' infrastructure from cyber threats, utilizing skills in cybersecurity, incident response, security operations, vulnerability management, and threat hunting. The ideal candidate should have 4-5 years of Security Analyst experience, expertise in network, host, and cloud-based security, and a deep understanding of the current cyber threat landscape. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Senior Product Manager

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is seeking an experienced product manager to join their high-performing, fast-paced team. The role involves identifying customer problems, defining goals, and prioritizing product development. The ideal candidate should have strong analytical skills, technical proficiency, and leadership abilities. They will work remotely and be part of a team that aims to make the home-buying process seamless. The position offers a competitive base salary and equity awards, with a pay range of $145,500.00 - $232,500.00 annually for certain U.S. states. Zillow Group is known for its innovative culture, commitment to Equity and Belonging, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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