Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Senior Developer .Net

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Software Engineering - Development team at Kyndryl offers opportunities to solve complex problems in a fast-paced environment. As a Software Engineering - Developer, you will design, develop, and implement cutting-edge software solutions, with immediate value to your work. The role involves implementing components using design documentation and functional programming specifications, ensuring they are appropriately documented, unit-tested, and ready for integration. The team member will also architect solutions, test code, and deploy a CI/CD pipeline. Kyndryl values innovation, creativity, and excellence, offering opportunities for career growth and advancement within the job family.

Finance Manager (US) - Productivity and Financial Profitability

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

TD Bank is offering a Finance Manager position in Mount Laurel, New Jersey, with a salary range of $86,840 - $130,000 USD. The role involves providing strategic finance advice, managing senior relationships, conducting financial analysis, and leading complex projects. The ideal candidate should have an undergraduate degree, 7+ years of relevant experience, and an accounting or financial designation. Key responsibilities include formulating data analysis, interpreting complex business issues, communicating recommendations, and driving strategic initiatives. TD Bank emphasizes growth opportunities, skill development, and fair compensation practices.

Channel Sales Manager

Company: Hitachi Energy

Location: Philadelphia, PA / Remote

Posted Jan 23, 2025

Senior Partner Sales Manager, GSI/MSSP

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Sumo Logic is seeking a Senior Partner Sales Manager with a strong background in GSI and MSSP sales. The role involves strategic business development, collaborative execution, sales leadership, operational excellence, and continuous improvement. The ideal candidate should have at least 5 years of experience in enterprise solutions with MSSPs or GSIs, familiarity with modern security and observability platforms, and strong financial and analytical skills. The position offers a competitive salary range of $135,000 - $150,000 and the opportunity to shape the future of MSSP business models.

Security Analyst

Company: ConsenSys

Location: Remote

Posted Jan 23, 2025

Full Stack Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Software Engineer to join the Agent Productivity Tools (APT) team, a vital part of their Enterprise Applications and Architecture org. The role involves building new services to meet critical business needs using Golang and React, supporting team members, and collaborating with various teams to turn product and technical vision into a tangible roadmap. The company is committed to diversity and equal opportunity, offering an intense work culture for those passionate about crypto and blockchain technology.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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